GABY IS GREAT! - Dmon
GREAT DIRECTION, STRAIGHT FORWARD AND KNOWLEDGABLE ABOUT REPAIRS. I ENJOY EVERY SERVICE I HAVE WITH HER HELP. SHE ALWAYS HAS MY BEST INTEREST AND LISTENS TO MY CONCERNS COMPLETELY.
Top Reviewed Service Specialists At This Dealership
Oil change - J22rod
I needed an oil changed. I also locked my keys while dropping off vehicle. Joe took care of the situation for me. Keys were ready for me along with oil change.
We had the AC on our Buick Encore fixed. - Mark
Our service manager, Roman was very easy to work with. He asked good questions and made notes. He was also able to get us a loaner car when other managers could not. Our vehicle was fixed quickly. We had a few other items serviced, but not feel pressured to get more done. I did not wait long st all to pick up my vehicle.
Lead Service Advisor
ON TIME, QUICK SERVICE - deltabob
SERVICE WRITER COULD BE A LITTLE MORE INFORMATIONAL EXPLAINING WHAT WAS ACCOMPLISHED DURING THE SERVICE PROCESS. MORE INTERESTED IN GOSSIPING WITH THE CASHIER. HE MUST BE A NEW EMPLOYEE, MORE TRAINING REQUIRED.
New 2018 truck - Bowtie2018akabetty
The best experience I have ever had buying a new truck. Kathleen Robins was wonderful, explained everything about the truck. Howie Bentley your dealership is top notch. Thank you. Vince Epps
Awesome Experience - abiscamp2016
great service and everyone is nice and courteous. I would definitely recommend them to other people. Everyone in the service center are very helpful and they make sure you are very well taken care of.
Service - Dmullican
Always quick, clean, and courteous. Greated by Service Manager and Owner is always a good experience . Have purchased and serviced many vehicles from CBG and have always been treated respectfully and pleasant.
Staff is GREAT! - carrie
I have bought 2 vehicles from Gay GMC and will most likely buy my third one when the time comes. From the Sales Team to the Service Team, all are TOP NOTCH!!
Great place to get your Cadillac serviced - Dionna Smtih
Jewel is always friendly and helpful when I need my Cadillac serviced. This particular time I had an issue with my touch screen, needed a state inspection and my oil changed. She made sure that everything was taken care of and the service department worked efficiently to get my car back to me within 24 hours. I would recommend Moore service department to all of my friends and family. They are always friendly in person or over the phone.
Warranty work - KT
Hundreds of miles from home and a valet killed my battery. Went to Sterling McCall and was treated like royalty. Superb customer service! It did not matter to them that my car wasn’t purchased from them. I would definitely go back for service and will give them consideration when I’m ready to buy again. A great big thank you to Kevan Tvrdy!
FUCK THEM!!!! - Queenof23
It was the worst experience ever having to deal with a car dealer or a dealership even the manager was disgruntled underwear and refused to thank that one of his workers was in the wrong threatened to call the cops on us due to the fact that we were headed up to the dealership to still see one of the cars that they had for sale if anybody even tries to use this dealership I highly recommend do not
Service department - Pomeskin1
Great people . Quick service willing to go over and beyond your needs. Diffenetly will be going back and letting others know this is the place
Do not use this dealership! - Scott
I was called by the dealership to bring my truck in for recall work, the service people were not very friendly in the morning, They didn't seem very happy and appeared to want to be somewhere else. Now, I get endless fliers iin the mail, and unsolicited phone calls and mail requesting me to trade in my truck that is only 4 years old. I have requested that my name, number, email and address be removed, yet they continue. Do not go here, unless you want to be relentlessly bothered and your mailbox full for the rest of your life.
Horrible Service - Scott0860
Bought a new 2016 Colorado, right out the driveway had a/c problems. Truck 18 months old rear ended goes out. Dealership has a loaner program but didn’t have a loaner for me. They also waited until they had my truck in the shop to tell me that neither tech that works in this part of the truck were unable to come in due to the storm Harvey. If I would have been told that up front I would have taken the truck somewhere else. Then they didn’t have the parts! A 3 day job turned into 2 weeks. Very deceptive dealership!
Chris Lovelady and Service Department top rated!! - TracyfromOmaha
We were in Riverside Texas, June 2018, from Omaha, NE visiting family. My check engine light came on in my 2011 Chevy Cruze. We called Wiesner Chevrolet in Huntsville and Chris Lovelady went above and beyond to make sure we could get the car into their service department, get the warranty work approved (replacing entire turbo system), and have our car ready in a very timely matter so we could get home. The service mechanics and Mr. Lovelady are top notch and we are so appreciative of the extra effort they put in to getting my car fixed. I would definitely recommend Wiesner Chevrolet. Thanks again!!
AVOID LIKE THE PLAGUE - MB nightmare
I went to this location based on the recommendation of MB North dealership. I was told since they were "convertible specialist" my car would wind up there regardless of where the body was done. My car had been vandalized and I thought it sounded reasonable to not have to go all over town.
After waiting 3 months, due to parts not ordered correctly, etc. I went to pick it up. Bob brings it around and I can tell immediately the top isn't right. His comment was it needed to stretch for a week. I've owned convertibles for 30 yrs, and while not a specialist, I know crappy work. Since the week was going to be the line drawn, I took it home. Thats where I found all the body work issues, glue, boot marks, rear window hanging out, top material tucked into grooves with a finger so it popped out if the top moved. ON the BBB site I finally found the GM's name Bill Sloan. I wrote him and was told it would be taken care of, they dropped the ball, etc. etc. The second pickup the top was repaired finally at a different shop, but the body work was still a mess. I have texted him about meeting tomorrow and have had no follow up. I am preparing letters to go to Autonation, MB North, and the TX AG since this is a nightmare. SAVE YOUR SANITY AND GO ANYWHERE ELSE.
no service - loyce65
I purchased this 2000 Escalede from David Taylor Cadillac.i towed it in for diagnostic service and repairs they refused to service vehicle had tow vehicle to a Chevrolet dealer in East Bernard,Texas for repairs.
Terrible Service - jvv357
I brought my car in for transmission work. After 3wks and multiple phone calls I finally was told I needed a new transmission. They cut me a deal on labor from $105-$95. Bad part is I should have let them charge me $105. They charged me 10hrs labor for a job that everyone else in the industry charges 8hrs or less. $1400 for the transmission which they marked up over $600. Wow!! Finally after 6wks I got my car back and they had the nerve to ask if I wanted them to do some other work. If your vehicle is not in for warranty work, you better get pricing up front and do a little research before you say O.K. First and Last time I use them. Almost forgot, the core price they quoted was not the truth either.