Total Disatisfaction GM and dealer - edannhaus
Purchased A 2500 hd truck in April. First trip transmission cooler was plugged by Mayflies (love bugs) Complained to the Owner in Law (Darrel) and he promised the problem would be brought to a quick resolution with GM . Never heard from him again. November the steering became very loose . Took it to Laroche and they fixed the problem . Turns out GM had issued a bulletin to correct the problem. The dealer Laroche and General motors did not notify me or anyone of the safety issue.
Today my battery went dead and I charged the battery to take the truck into Laroche to save them from having to two me in. They tested the battery and said it was rechargeable so no replacement.
No more GM Chevrolet and laroche for me. I am so upset with them I am moving my church Membership to another congregation. (The Pews are full of Laroch people)
Horrible! - AllenPlagens
My father took his truck in one month ago to get the Def Tank replaced and while the truck was on the lift to raise it up, the lift broke. So down comes my dads truck, hanging motor down, the bed of the truck is dent, the tool box dented and cant open it and lights ripped off the top. It stayed like that for one hour until they could get a wrecker out to get it off for them. Now what once was a new, non wrecked truck is now a wrecked truck thanks to them and no telling what it did to all the fluids with it hanging like that. They offered to make him a deal and give him like $20,000 for his truck...lol.
He told them they have lost there mind....he wants a new truck with the same payments he has now. He would like to retiree soon, and that was his plan but now they screwed that up. They gave him a loaner truck to drive, now they call and threaten to get a lawyer and sue him if he does not bring the loaner back.....Sue him!!!!! These people are crazy. I hope no one goes there and does service with them and I will definitely make sure this known.