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20 k maintenance and 2 recalls - UGod13
Eloy was very attentive and kept me in the loop with what was going on with my vehicle. Would reschedule another appointment with him if my primary service advisor wasn’t there.
Top Reviewed Specialists At This Dealership
Very simple and professional - Stoni
Jason Berlon was very professional and friendly salesmen. Normally car salesmen are very pushy and try to put a lot of pressure on you to buy a car as soon as possible. I did not feel this way working with Jason on this car. I am very satisfied with my purchase and would definately refer to him and this dealership to my friends.
Internet Sales Representative
Great Experience - dowdydl
I purchased a 2019 Toyota Tundra 1794 on 8 Apr 2019 and Roy Sipes was my salesman. Roy was outstanding and answered all my questions and made entire process stress free. Ali was the sales manager in the deal. I would like to thank Roy, Ali, and the entire Alamo Toyota staff for their attention to detail and making me a satisfied customer.
Used Car Sales Manager
Excellent Salesman - HillCountryFamily
I really can’t say enough about our salesman, Charles. He was patient and very low pressure. I highly recommend him. Ask for Charles. You’ll be glad you did.
Good Service - Mravalon
Workers were very courteous and professional. Provide great service, and also very helpful. The salesman I spoke to was really experienced and proficient. Also great customer service.
Rude treatment - jachild606
I arrived at dealership at 7pm. By 9pm paperwork and vehicle prep was completed. I was told I would have to wait for the "finance" person. I was paying cash for a new vehicle. I needed to sign a few forms and write a check. I was forced to wait over 2 hours! I walked laps around the showroom to kill time. When I finally met the "finance" person he teased me: "Did you get your laps in? Ha Ha". I arrived home at midnight.
I had a bid secured by Car Bargains with a guaranteed price. I refused to sign the purchase order as $1800 of unspecified accessories had been added to the price. After showing the bid to a manager, they adjusted the price. Perhaps the "finance" person was punishing me by being intentionally rude.
Alec Hardy MAKES Your Buying Experience Great! - AnArmyFamily
Approximately 15 months ago I purchased my son's Toyota Yaris as a certified Pre-Owned vehicle from Alec Hardy at Red McCombs Toyota. I was very impressed and pleased with the entire experience. I have held on to Alec's card this entire time so knew I would consider Red McCombs Toyota again solely because of Alec. While I was merely trying to do my research, I didn't want to burden Alec until my mind was made up. I was perusing the site and clicked the fluorescent green "Get McCombs Price" on the vehicles I was considering to see what the bottom line price was. Lo and behold, Alec Hardy responded! He had thanked me for my previous purchase and for coming back and was up front about the costs and offering any additional assistance. A health issue arose for my husband that put my purchasing on hold for a week. In that time Alec followed up with several voicemails and emails. Don't get me wrong, not a single one of them was pushy in anyway. He was merely seeing if there was anything else he could do to assist in my purchasing. It was not intrusive at all. I never answer calls on my phone from numbers I don't know so all of his calls went to voicemail, but were always kind, considerate, and just checking in. After now owning a Toyota Corolla, 2 Highlanders, the aforementioned Yaris, and a Tundra, I was considering trading my Highlander in for the Rav4. At the last moment when I decided I may need a back-up plan of another Highlander, I found the one I wanted and shot a quick online inquiry about the bottom line price with manufacturer's rebates, Toyota customer loyalty, military discounts, etc. etc. As soon as the dealership opened I had a response from Alec. I mention this because Alec would be the reason I would recommend Red McCombs Toyota. I will admit I did not purchase from them because their prices couldn't compete with North Park Toyota, or their stock, but some people simply aren't going to drive clear across town (they are in complete opposite sides of San Antonio) so if you are considering Red McCombs please, please consider Alec Hardy. He works hard and offers top notch service. He's exceptionally customer-oriented.
North Park Toyota of San Antonio
Express Service Advisor