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friendly and good service - pat389
Kyle was polite and friendly answered all questions and didn't use high pressure tactics you get from other dealers. Overall I had and excellent dealer experience. Very happy with the truck i purchased. Thanks Kyle!
Top Reviewed Specialists At This Dealership
New and Preowned Sales Professional
Certified Sales Consultant
Totally addressed all my needs - shkirchoff
The service writer was very friendly and always knew how the job was coming along
Nelda apologized to me because I called her before she could call me, I think that shows a lot of respect for me as a customer..
Amazing Experience - msilva4f2
Bernardo and Alejandro were very helpful and patient. We had a great experience and they made us feel very comfortable. Will definitely recommend them to friends and family.
Unhappy - thompourner
While on test drive I told sales prtson the car was almost on empty, I was told they would ensure at leadt 5 gallons would be pit in the tank. Isales person was with another customer before finishing up with me. The car ran out of gas onmy way home. I was told an oul change ind inspection of the car came with the auto buttler service, it does not. Now I’m being told the can only perform this service during normal working hours, so now I have to take time off from work to get this service done. I guess you guys will tell a customer anything to make a sale
Crooked Dealership not transparency and honest. - Joe
Went to this dealership today 1/7/19, my last time was a year and half ago, receive a negetative experience in the sales department and went to buy elsewhere. Came back again today thinking that maybe things have change but I was mistaken. Went in because of an advertisement on their internet page of a truck with an amount of discount. They didn’t want to honor the discount and if they did I would have to buy an add on, extra cost that wasn’t necessary for me. Bert Odgen dealerships are not honest, transparency and sincere. They will screw you if you let them, Buy elsewhere where you feel that they are honest.
Great service - Emalee19!
Great service when getting my car and very polite and helpful. Always completely satisfied when I come here with my grandma and get complete customer care
I was told that I was approved by the sales rep. - ILM1976
I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.
Came in due to excessive smoke from the car. Later... - angelamp
Came in due to excessive smoke from the car. Later learned from a friend that there was a recall. I never got the notice. Was not able to get the car back until the next day. It's running well now.
Ray was very courteous and helpful. Kept me informed of my repair progress
and the problems with my car.
Alice Chevrolet Buick GMC