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Oil change - BAILEYM2011
Everything went smoothly, and Ashley was so kind and made sure I was well taken care of. 10/10 would recommend. Coffee was great too!
Top Reviewed Specialists At This Dealership
worth the wait .. thank you - Scantu
All good employees .. will work with Ford again in the future thank you again for the opportunity to be part of Ford family. Good day
Happy Customer - Rebel556
I bought a 2019 F250 Lariat from Blake Fulenwider Ford in Beeville. My sales woman Alicia was very professional and helped me get into exactly what I wanted, never pushy. Dealings with her were very easy and she has continued to check in with my satisfaction of purchase.
Never buy a New car from Sames Ford Kingsville!!! - Unhappy camper
Never buy a Rogue SV and add Leather seats at Sames Ford Kingsville. Afternoon 7 months it starts break down. The car bumps keeps bopping out and car doors don’t open. The control panel turns black and don’t work. So I took it in for service and it took them 2 1/2 weeks to fix it and they also scratch my bumper. I’m not happy. After all this I don’t think I was asking for the world so I asked to get another car same make and model and same price and monthly. Well Marco said they could do that. I don’t think it’s was my fault that the car I got was a lemon , I guess Sames Ford in Kingsvillle are now selling lemons.
Excellent service - RGBWELDING
Jessie is very knowledgeable and always very helpful.Thumbs up to her!! Jeff also was very easy to work with.I would definitely refer my friends to him.
Service Department - Country Lady
My first visit to this dealership. I needed service for the Ford airbag recall on my 2010 Ranger. I spoke with Bill Cass who ordered the correct part for my truck; and called the next day to set my appointment. He did explain it could take up to 2 hours so I could make plans.
I met with Luis in the service department. Luis asked if they could take me somewhere for the duration which I appreciated. I spent time there looking at the new vehicles and chatting with other personnel. Everyone was very friendly.
I wasn't there to buy anything and still was treated as a valued customer.
Great service - S. Col 24
I purchase a 2015 Corvette from them my Sale’s representative Jesse Lowe and the entire staff that works there made sure that they did everything to make my first time buyer experience easy they handle everything from my tag and taxes even making arrangements for delivery since I’m out of state I would recommen them to anyone they just don’t sell you a vehicle they sell you great service and friendship before and after the sale thanks autonation
Worst service department ever. - techguy
I had a warranty issue with my ford truck. The truck was purchased at another dealer. They had to submit some info to Ford Motor company for review. I waited over 2 months calling them every couple of weeks. Finally found out the service manager was lying the whole time and did not want to help. Now is out of warranty and Ford says too bad for me now. Don`t get screwed over like I did.
First Time Buyer - fishinguy
I am a first time buyer so I was a little unprepared for the car buying experience. Thank goodness for the honest and patient sales people at Alexander Ford. They explained everything so thoroughly and really made me feel confident in my purchase. Also, I will happily be letting Alexander Ford perform the service work on my car as well. I was taken to the shop and got to meet the service techs and was impressed with their professionalism.
New F 250!!!!!! - Bonedaddy
Last week I contacted Addison at Sames about needing to find a reliable new vehicle. I had a specialty car that I just could not get used to. On my way to see them I stopped at a few dealerships (who wouldn't) and was treated like I couldn't afford anything on their lot that I was interested in as well as being offered trade values WAYYYYYYYY below book. When I arrived at Sames Addison greeted me personally even though he does web sales and development. Introduced me to a sales person and explained my interests. By the time I was done picking out the vehicle I wanted the staff had already had my trade values set and started working on putting a deal together for me. I explained I had my own financing and THEY ACTUALLY RESPECTED IT and still treated me like a good customer (rare for most lots because they think they wasted their time on a tire kicker). My sales person Brandon followed up with me with the information I requested for my bank and stayed in constant contact when I needed assistance. I ended up buying a very nice new 2016 F 250 lariat ultimate package for a great deal less than I would've anywhere else. They made sure my experience was smooth, seamless and professional. I will buy from Sames Ford again. The entire staff is great and I had assistance from the porter to the GM thank you all!! I love my new truck!
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