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Big mistake by asking for a 25 word review summary - CBALTIERRA
I had no review other then to rate you guys with 5 stars. Your review ask for at least 25 words and I don't like being told how to write my reviews. There for I will change my 5 stars to 1 start and I will never give you guys a review again.
Top Reviewed Specialists At This Dealership
Service Department lacking in Service - Demisedgabe
This franchise does not care about customer satisfaction, the service that was provided for me did not meet my expectations and I highly recommend to get your vehicle serviced elsewhere. More specifically, I go to get my air conditioning diagnosed and they tell me that they need to replace the evaporator core and expansion valve which was about $1,000.00. I get the vehicle back and it is still not blowing cold air, the fact that they released the vehicle to me knowing that it was not fixed is a huge embarrassment to the Honda name and this Autonation franchise. I take it back and they say, "oh it is the relay switch" and they replace it, still not working correctly when they release it to me. The service technicians are not very skilled if they misdiagnosed my car 3 times, and it would seem that the labor and parts that i paid for was not the cause at all and that they were actually in good working order. The service representatives were not helpful either, very quick to hand me quotes on more parts and labor. I paid loads of money for this fix, and it is not fixed, that is not how Honda should treat their customers. I can't help but feel like this dealership has robbed me of hard-earned money. Be weary about getting your vehicle serviced there, their lack of knowledge and expertise is very evident when talking to these service representatives. In fact, they also tried to tell me that my radiator fans were not operating correctly, however, one fan kicks on when the A/C does and the other when the vehicle's engine exceeds 255 degrees and that's how radiator fans properly work. These service technicians and representatives will just tell you anything to get more money or for you to leave. This was my experience at Autonation Honda.
North Corpus Christi Honda