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87 CIVIC WOULDN'T START - optionrej6
Trevor who was my service advisor was super helpful and kept me informed throughout the diagnosis process. Excellent service! Best Honda dealer in the Austin Texas area.
Top Reviewed Specialists At This Dealership
Great service - Johnnie Rosales
The sales person was very helpful and courteous he explained everything Very professional. I will use them in the future and send family and friends.
Sales & Leasing Consultant
Elated - Blessed customer
I am so happy I returned to Elder Mitsubishi to look for my vehicle. Bilal was extremely fun and knowledgeable. As were Scott and Lauren.
Thanks! - katepoor
Jerry was wonderful! Will definitely come back thanks to his kindness and care for my car and my experience while I was there. Very thankful.
New Car Sales
Outstanding Followup Service - PRowland
On a newly leased vehicle (around 300 miles) we got an error message and the vehicle would not start. Repeatedly, would not start...Then it did. Something was obviously wrong and could have easily been diagnosed as "cannot repeat problem." While it took several days, the problem was discovered, and fixed. Great kudos to Wade and the team in the shop. Well done!
Sales and Leasing Consultant
Thank you Covert Chrysler Dodge Jeep Ram and Mr. Gordon - laurenbrookemckinney
Thank you Covert Chrysler Dodge Jeep Ram and especially Mr. Adam Gordon for excellent customer service and great prices. I really appreciated their direct approach. They made the process of buying a car as easy and convenient as possible.
Great staff - Marine@35
Second time having my vehicle serviced at your facility and the service has been great.
Mario was an outstanding service representative. He spoke of service updates and opinions.
Great service - Rlandestoy
Chris was very accommodating and professional highly recommend him as well as the other folks you have working there. Work was done very quickly and professionally.
Sales and Leasing Consultant
No pressure sales experience - First subaru
We had a very favorable sales experience. We test drove at two other manufacturers dealerships and felt uncomfortable with the sales tactics and demeanor of the salesmen. That wasn’t the case at Austin Subaru. We felt like they simply wanted to provide any information we wanted regarding the car we were looking at and would have been the same if we wanted their car or not.
Design Center Consultant
Excellent customer service - Delia02
I give this dealership an overall rating of 10! They were awesome throughout the whole purchasing experience. Carlos Garcia and Paul from service followed thru with amazing and quick response time.
Internet Sales Manager
Great experience all around - Blake
Chris Tropiano helped me evaluate and purchase a pre-owned truck with ease. Super friendly guy and the whole process was painless. Love the truck!
Excellent Service Advisor - Em
My Vehicle has been in the Total Care of SouthPoint Hyundai since 2013. Patricia Malmgrem has been our service advisor. She is is the Best! Professional, Knowlegeable and gets the job done when it is promised, I highly recommend her and the service team.
Senior Sales Professional
Commercial/Retail Fleet Manager
Wills was great! - GGold
Very friendly and helpful. Worked with me to get the deal I needed. Jason the manager got involved and helped make the numbers work. Wills was very knowledgeable about the product and showed me all the details and the differences in the models I was looking at.
Outstanding professional staff - michael.a.payne1
One of the best experiences we have had purchasing a vehicle. Between Zollie and Joshua the experience was professional, expedient and fun. I highly recommended them.
Sales and Leasing
Great experience - Taylor1
I enjoyed my time spent with lost pines. Brandon was a great salesman to work with, he listened to my wants and needs on my truck & made it happen. There was no pressure, it was kind of a go with the flow feel. Trey was an easy guy to work with as well on the finance side of things. I highly recommend lost pines for your next vehicle!
Customer service - Dcowboys4life
Gunn Chevrolet went above and beyond to make sure that I was taken care of. Salesmen Josh Gonzales and Alex were also very helpful through the process of selecting and purchasing my Chevy Silverado.
No title - No name
Collin Respondek was very friendly and did an excellent job explaining what service they would be doing including estimated costs and wait time . We were very surprised when the job finished earlier than expected.
Great job Collin thank you
I will come back again - pipovichx14x
Ashley helped me through the process. She was professional and communicative . My car had an issue with the AC and they were able to pin point the issue in a day. Whereas in other places told me that I needed to wait weeks in order to find the issue . Now I know where to take my car for any future fixes.
Thank you Ashley and all the staff that work there !
Sales and Leasing Specialist
This team truly cares about you and your car - JesseGreathouse
Brant Palumbo went above and beyond the call of duty to help me. The circumstances I was going through were very difficult, and Brant and the team were very accommodating and understanding with my needs. It is rare that a customer feels that the service center truly cares about them as a person, but I felt that with Charles Maund Volkswagen, and it is in no doubt thanks to Brant and the entire team at the service center.
Amazing! - Gregory
Carl was amazing and there every step of the way. We had a few bumps on different parts but they always made sure we were taken care of! Carl is professional and easy to talk to. He will make sure your needs are meet!
Great! - Gymjunkie335
Jeffrey was definitely the best- charismatic, kind, patient, and helpful. (: thank you so much!!! We almost bought the vehicle today, but we’ll be back for it next time.
Easy purchasing process - jon245
John and Abby are both extremely pleasant and made the purchasing experience enjoyable. John had the 2 trucks I wanted to look at ready. John answered all of our questions. Abby got all of the paperwork ready, reviewed everything and got us out quickly. They also stayed late to close the deal which we appreciated. Also, I love my Silverado Z71 4x4.
Internet Sales Consultant
Excellent Customer Servive - Relaxson
Ryan as well as the dealership was beyond accommodating. We got the car we wanted at a great hassle free price. Thank you for a smooth transaction. We are very please with our purchase.
These guys are considered family! 😀 - toddmaccoy
I have been watching vehicles on JD Motors website for over a year, even when I lived in North Carolina. They always present their vehicles very well on the computer so when my family learned that our new PCS was going to be San Antonio, I started to keep a closer eye on their website. I found a BMW with almost all of the specs that I was looking for so I went to see it. This vehicle sparkeled but being a used car, it had some issues. They were all for allowing me to use an outside mechanic to do a pre-purchase inspection. They also fixed all the issues that were found! Chris, Hass, Joe (The owner), and Jose( their main mechanic) are now considered part if the family! My wife and I will be back in a few years to pick up one of their awesome decked out 4 door Jeep Wrangler Unlimited's as well! 5 stars!!!!!
General Sales Manager
Professional Sales Consultant
Work truck - Poolguy1969ilovetacos
Was recommended by a friend of Sam’s years ago. I bought mini mini of my service Pool Trucks there with no issue they even delivered till them up with gas and clean them. No worries here and no complaints
Great Car, Fair Price - WarrenG
I recently purchased a used car from Austin Direct. The price was fair, and after discovering some minor mechanical issues after completion of the sale, Matt and his team graciously fixed the issue free of charge. I was more than pleased with the process, and would recommend to anyone looking for a reasonably priced used vehicle.
BEST EXPERIENCE EVER!!!!! - Kasi G
From the moment I walked through the door, I was treated like family. Steven "Hot Rod" Rodriguez helped me find exactly what I was needing and wanting. This was the first time that I actually enjoyed buying a truck.
Covert Chrysler Dodge Jeep Ram
Southwest Kia Austin
First Texas Honda