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Nick & Victor were great! Fair & pleasant buying experience - Jason
I had a rather pleasant buying experience with Nick Petergal at SADCJR. Nick has a calm and laid back demeanor and was refreshing to work with. It is apparent that he knows his field and how to treat buyers. I would 100% recommend Nick and buy from him again. I didn’t have to waste time going back and forth and the price and trade value was fair, which made the buying process smooth. Nick was great at communication and follow through. I purchased a newer used vehicle and Nick even got answers to a couple of specific questions I had about a couple of the custom upgrades from the previous owner - that is going above and beyond in my opinion. Victor Blades in finance was great also. Victor was clear in explaining warranty options and answering questions. I felt like he listened to what I had to say and put together a great package for my needs. I left the transaction feeling as though both Nick and Victor worked WITH ME which made for a great buying experience. I’ve completed many dealership car purchases over the years and SADCJR provided a comfortable, fair, straight forward and no pressure sales experience.
Top Reviewed Specialists At This Dealership
Sales and Leasing Specialist
Great experience buying a car from David Hassenmiller... - Donna
Great experience buying a car from David Hassenmiller today. No going to the dealer or the DMV. He made it happen remotely and safely during the pandemic and we appreciate his guidance through the process.
Only Three Hours - Marty R
I can't remember the last time I made it in and out of dealership in less than four hours and was satisfied. Sames took care of me from the start and made the process easy. John Almaguer took his time explaining what he had in stock, then listening and understanding what I was looking for in a new truck. I couldn't be happier! I love my Ram Warlock 1500 Classic!
Friendly and very informative,Very knowledge about... - Waterservice.jc
Friendly and very informative,Very knowledge about vehicles, clean waiting lobby, clean restrooms, Quickly getting your vehicle serviced and cleaned also vacuum and respect vehicles
Poor service, took an extra hour for my Jeep to be taken... - Jeep21
Poor service, took an extra hour for my Jeep to be taken to service than originally quoted. Had to get updates myself and when told I had a hard time to leave by, this was ignored.
THE SERVICE DEPARTMENT IS UNPROFESSIONAL - albydan
VERY RUDE, UNCONCERNED, NOT CUSTOMER SERVICE ORIENTED. WILL NOT BUY FROM HERE OR GET OUR JEEP AND RAM SERVICED HERE AGAIN..
ALBERT AND DELLA UHR
Took van in for repairs, completed repairs but broke... - Greg Cunningham
Took van in for repairs, completed repairs but broke windshield, replaced windshield scratched dash up and left greasy fingerprints all over headliner, cleaned fingerprints but left large round stains in the areas where the fingerprints were. Nolan Casares at the service desk was great ( absolutely no complaints whatsoever about this guy, he was totally professional and polite ) took the van to have it detailed again right away. Once the van was done being detailed the service manager and myself walked out to inspect the car... some of the round stains were gone but two were still there, service manager David Quinn said they were just supposed to clean the fingerprints and implied I had put them there stating no chemicals they use leave stains and was really passive aggressive and honestly just an xxx, took the car to have it detailed AGAIN, came back and stated they were water stains and they got them out. Funny their chemicals don’t stain but water does right? As we were walking to the van he then stated” I noticed you have a sunroof too” implying the water was from the sunroof leaking I guess. Took absolutely no accountability for the stains or anything at all and never once apologized for anything. We had to take the van back 3 times for issues that were totally their fault and the service manager was still a complete jerk. I will never return to this dealership for any reason....if my truck blew up in their driveway I’d walk to town rather than even ask to use the phone at this place.
Offensive and Rude Sales Staff - Chris C.
I have spoken back and forth with Luis Tirado for a few weeks now and have been hung up on twice. I would highly recommend that you shop else where. Staff is highly lazy. I requested information on 2019 Ram 2500 Crew Cab 4x4 Diesels in white. I was told that i should go to the website and find the trucks my self and then send them the stock numbers so they could then look them up and give me the same pricing that is online. I then made an offer, salesman refused to take it for approval or denial from manager/management. I then said "ok" at which time the salesman hung up on the phone.
DO NOT SHOP HERE!
Recently purchased a new 2020 Ram and was intentionally... - Anthonyn.moore1
Recently purchased a new 2020 Ram and was intentionally lied ro about the Kahu security service being mandatory. Iqas charged $1700+ for a service that the Uconnect radio already does.I contacted Ram support and Kahu and both informed me that the Kahu device is added by the dealership and could be removed since it is an optional accessory not a mandatory service. The sad thing is I informed the sales person I planned on buying my wife a new Jeep and I had a brother and best friend looking to purchase trucks, but I guess scamming a customer out of $1700 was more imporant then building customer loyalty and referrals.
Horrible experience for a NEW Vehicle - Etausch
I purchased a 2020 Ram 1500 Eco Boost Limited. Loaded out truck. Had less than 120 miles on Vehicle.....TOTAL before it started throwing codes and de rating to point you couldn't drive, would reduce to 5 MPH. Had to pull over Clear codes with a code reader, then it would run for a little longer until all over again.Took to Dealer and was told the EGR Cooler had an open circuit, and they couldn't get the part till mid September. Was offered a base model 1500 till it was repaired, this dealer has the worse service I have every dealt with. Never again will I deal with them. Buyers BEWARE once you leave your on your own. I HAVE THE BEST WARRANTY THEY HAD......Totally useless along with dealer!
Wife got a hold of a Manager after I posted this, they sent a wrecker with an acceptable vehicle 8 am the following morning and retrieved the broken vehicle previously mentioned. It appears they are going to try and resolve the issue. Got good service once it was escalated. I understand that a new vehicle breaking down is out of the control of the Dealer, but the initial response is what severely frustrated me.
Fantastic, fantastic, fantastic - Shawn
I can't write a good enough review about this place. This is my 3rd vehicle in 5yrs from them and each experience has been spectacular. Brian Thomas is a fantastic guy and Jeff Maxwell knows how to Manage a dealership. Both men are top notch, and I couldn't have asked for better service.I ordered a challenger scat pack from them and it was delivered and ready in under month. Every step of the way they kept me updated and made the entire process seamless. I've even shopped around and other dealer ships (stay far away from Maik Haik) and have had very negative experiences with sleazy liars. Jeff and Brian are a breath of fresh air to the car buying experience and I appreciate men of such high caliber. #customer4life
San Antonio Dodge Chrysler Jeep Ram