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CHEVROLET OF FREDERICKSBURG formerly Bob Price Chevrolet - Sam
Fredericksburg Chevrolet put together an incredible deal for us! I can honestly say, from start to finish; and to a person, the service we were given is hands down the very best experience that we have been provided in all of our 50 years of vehicle purchases. Thanks to Trent, Wendy, John, Alan, Ryan, Dealership Dave and George
Chevrolet of Fredericksburg!
Highly recommended, as one of our bucket list things-to do, we just drove off the dealership lot with two new his and her trucks, and no car payments. The smile on my husband’s face...priceless!
Mr. & Mrs. Fogarty
Don Hewlett is the nicest dealership! Our sales person... - Cherylmadsen46
Don Hewlett is the nicest dealership! Our sales person Jeff made everything so easy! Definitely will tell family and friends about them! Was a very great experience.
SERVICES DEPARTMENT NEEDS TO LEARN DO CORRECT DIAGNOSTICS!!! - JonJ
***My Buick came back to me in worse condition than it came in, and the technicians was never able to find out how to fix my parking brake service light or anything at all!!!! How is this a BUICK dealership that doesn't know how to fix a BUICK CORRECTLY??? ITS A SHAME THIS BUSINESS REPRESENTS BUICK AT ALL! Yes I got a refund, because nobody was able to fix anything!!!!
***A correct diagnostics to fully fix the customers vehicle from the beginning would of been ideal! Having the technicians "play a guessing game for services" with customers vehicles and finances is wrong and unacceptable! Also having the wrong parts or saying it General Motors sending faulty parts is something you'll as a business reach out to GM about. Its bad for business and most customers only see that your services department are not organized and you'll not doing a good job with diagnostics completely.
***My BUICK VERANO seems like services and technicians just "dissected it and returned it to me with no respect or integrity" for your customer. I DON'T EVEN KNOW WHAT I AM DRIVING, its not the same vehicle I brought in, and I used credit card and waiting on my refund so I can possible find a legit place to get the correct diagnostics and my Buick fixed properly! How am I supposed to trust driving this car now, with my family and travel with the military? My credit card refund has not returned yet and hopefully it comes back to my bank asap, because I need to fix my Buick Verano.
Mike Smith was the only one helpful this week assisting the refund process and updates with my BUICK VERANO. I appreciate the assistance from a Fixed Operation Director, but why doesn't your service advisors and technicians work on a more professional manner??
You'll really lost a customers trust and me being military and from Texas (San Antonio) I was hoping for you'll to earn my business, because Soldiers always end up back in Fort Hood, TX and need quality automotive services. It's just not gonna be Patriot Buick/GMC for me anymore! I pray you fix your services department and business.
They started on the car as scheduled. Kelly and his... - Wiggie
They started on the car as scheduled. Kelly and his service guys did a great job. They finished in the time they estimated it would take
Bad business - Ratter
One year ago they charged me $850.00 for repair to AC on 2013 Buick it stopped working the next day and took them a week to get it in and fixed correctly 1 year later it went out again and no warranted on work this time they want over $1000.00 for same repair . I did not have them do the repair . Because they do not stand behind their work . They also wanted 250.00 for a part that I got new for $25.00 and took 12min. to install
Not a good placenothing but lies . empty promises. pull... - jb
Not a good place
nothing but lies . empty promises. pull my credit many many times. I did not get vehicle from there . They lied about deal till the end.
Hector, lane and other Managers
Excellent - Miller,1966
Had a very pleasant visit with dealership. No pressure to purchase. Very friendly, courteous, knowledgeable.
The visit with sales associate was very good, he explained everything I asked about. Helped me get set up for on star, and wi-fi, and other programs in the vehicle.