Nissan Service Department Cudos - jakeclc
I have driven Nissans for 25 years across 5 states. Had a car towed into Round Rock Nissan. Service department is THE best. Ask for service rep Joshua. Hall of Fame
Be prepared to get cheated - Gokul
If you want to see blood sucking leeches visit TOWN NORTH NISSAN dealer Sales representative will greet you with smile and lure you for a deal. I had a pathetic and total disrespectful treatment by the sales team. Demand you to pay 500$ and even threaten me. They do all tricks to convince you, beg you for their commission. I see them as professional cheats well equipped and trained to cheat customers. Such a pathetic shameless humans, just employed to cheat customers. Unfortunately bought new and used car here because I trust Nissan cars. In both the occasions I was cheated. Trust me, in the night online prices will be less but in the morning the prices will go higher. Strategy to make us visit the dealership. I was charged 3k extra as a hidden charge and I wasn't aware unless until I made my first payment. I don't have a choice other than paying it. my hard earned money is cheated by these leeches. Don't fall in to trap. Visit other dealership even if it is slightly expensive, you will be treated as fellow human being. Bought Used CPO nissan, told me 3 major recalls were already taken care. Later I found out it was never done. Immediately after I picked up the car when I drove the car back home, heard noise from rear side.later found out Wheel bearing has to be replaced. Such a stressful purchase and eventually ended up paying 3k extra for something I never opted for it. I WILL NEVER EVER VISIT TOWN NORTH NISSAN IN MY LIFE. BE CAREFUL WITH THE SALES AND FINANCE TEAM.
Muy buena - Mascota 62
Tienen gran disponibilidad, amabilidad, paciencia y conocimiento en su ramo. Realmente fue una excelente experiencia. Muchas gracias por brindarme y haber sido parte de mi primera experiencia en la compra de un auto nuevo. Es verdaderamente emocionante y un gran logro obtenido.
Don’t buy a car here very dishonest - Unhappy Nissian owner
I bought a used Altima from this dealer. When they gave me the Carfax, they left off a page (the one showing the car had been wrecked two times) . They misrepresented the car from the getgo. Now the dash has a 3 foot crack in the dash from door to door, of course, they will not fix that either. They do not stand behind their work and they lied to me when they sold it to me. BUYER BEWARE!!! They are one of the worse dealerships in the state of Texas.
More Than Satisfied!!! - jimmyjenkins1229
I was nervous about purchasing a new car because I thought my choices would be limited. I found the car of my dreams and my experience at South Austin Nissan was AMAZING!!! They went above and beyond to help me with my purchase. So HAPPY that I made the drive, it was well worth it!!!
I felt cheated and angry. - carol
I bought a truck, the salesman said they would detail it and get it all cleaned up. Also the oil was at 30% life remaining, and a couple of the tires were missing the valve stem covers. Little stuff. I called for an appointment to have this all done, was told I didn't need one for detailing, just come on by anytime. I drove 23 miles, was rudely ignored for 20 minutes by the service people, (even after I got out of the car and stood by the kiosk looking right at them!) when I finally was able to get one to help me he told me I had to arrive early in the morning, leave the car all day, and bring a "Wheeoh". (This turned out to be a work order from the salesman who sold the car, cutely called a "We Owe"). So I would have had to drive over to the sales dealership, find the salesman and get this form, (and at no time did the service flack offer to phone the salesman and have it faxed over), and then come back another day (another hour driving through Austin) and leave the car all day. For a washing and an oil change. I suspect this is how they get out of honoring their commitments, by making it way too inconvenient. So for $37,000 I got one key to the truck ($190 to get another), 2 out of 4 tire valve stem covers, elderly oil, and I get to clean the thing up myself. Aaaaaand, they (service) were really rude. So, yes, I think one star.