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Purchased a new vehicle - tfousse
We purchased a new Ford Edge Sport from Cecil Atkission Ford. Becky, our sales consultant, was awesome (as always)! We are always made to feel like we are family members when we are in to shop for a new vehicle or when we are getting one of our Fords serviced. Cecil Atkission Ford has been our exclusive Ford dealer for the past 15 years and we would not consider purchasing at another store. If you want a great purchasing experience, without the pressure tactics or hassle, Cecil Ford should be your Ford store!
Well done, Becky, Scott and the Cecil Ford Team!!!!
Overheating issues now - Overheated
Took truck in with a leaking water pump staff was super friendly and mechanic was very knowledgable but something has now happened where truck is getting hot. Called the service center back to hear mechanic is not at work call back tomorrow. when I did he had no recollection of what could have happened. Asked to talk to service manager and he also wasn't at work left my phone number and called back 4 other times with no luck getting him or a return call. Asked for pricing on a new truck and it took them 8 hrs to get back with me. Now 3 weeks later still have a truck getting hot and no help dealing with it. I live 4 hrs away and my local ford dealer won't warranty this work since they had nothing to do with the initial work!!