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Great Dealership! - Joe/Connie
We have purchased several vehicles from Hamilton GM Country, and are always treated with respect. Bill Ghurke and Shawn Hamilton, have always made sure our buying experience goes smoothly.
We love our new 2019 Yukon! Thank you, Bill for finding us just what we were looking for!
absolutely perfect- good guys - John Dunn
I am not from their area but they really made me feel welcome and i will deal with them again. Painless paperwork and truck was ready and perfect
Extended Warranty Fraud-purchased warranty no good - Ricky Mc
Extended Warranty Fraud--Warranty Fraud at Auto nation Chevrolet Cadillac - Amarillo TX (806) 356-5600-- I purchased an extended I bought a GM extended warranty from a Texas auto nation dealership in Nov 2016, took my vehicle into the shop last week, I was told by GM warranty that the dealership did not complete my paperwork and the warranty in not good, dealership accepted my payment and I have signed/processed contract in hand.
I have talked with Finance department Johnathan, left messages with Abby in finance, talked with Kim in the office, who at first said that was nothing they could do and somebody should have contacted me and was sorry. I have left messages with GM, Eddie, with no response.
When I called GM warranty, they advised me that the problem was with the dealership since they did not submit a signed contract, which I and the dealership has. My truck has been in the shop for repairs that I am waiting for over a week and this is an extreme hardship. Now Parts and Service Director, Terry, would not provide last name, said there was nothing he could do, but refund my money, yet no warranty. I was told that they would refund me for payments, yet not warranty
Really Disappointed - kayak rat
Wanted to shop close to home but felt like they really did not want to deal. Finally received a lower offer to "seal the deal" when in actuality GM added another rebate. Price match? they were still approx. $3,000.00 too high. Recommend you do your homework and your math before you buy.
Truck has been there since 2/11/19 and still not fixed - Gutsey
Truck has been there since 2/11/19. I was told two separate times it was fixed only to pick it up and have to take it directly back. Now I call and no return calls to update me as to what the status is. FRUSTRATED DONT EVEN BEGIN TO DESCRIBE THE SITUATION!!!