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Scheduled appointment approximately 6 to 8 weeks ahead... - weymanr6137
Scheduled appointment approximately 6 to 8 weeks ahead due to dealership, might have been part available or covid, do not remember. Arrived at dealership at scheduled time and date. Was informed part was not available. Dealer to call and reschedule. Have not heard back from dealership.
Top Reviewed Specialists At This Dealership
Very helpful, exellent work. The waiting time was pretty... - bstrook
Very helpful, exellent work. The waiting time was pretty good and the waiting aria was good. The work was explained well. We will continue to come back.
Sales & Leasing Consultant
Fleet Sales Representative
I would like to have Martin Richardson recognized for his... - avlinojr
I would like to have Martin Richardson recognized for his superior customer service, I purchased a 2018 Escape, Martin is my service manager, he recognizes me and addresses me by name. he has gone above and beyond to make sure my vehicle service is done when promised and always keeps me informed of my vehicle needs, if it needs to be kept longer and status of. I am sure I am not the only customer that he treats this way. Martin makes sure I and my vehicle are taken care of. I do not know who will read this but Martin needs to be recognized.
Abalino Velasquez Jr
Special Finance Salesman
Lots of good attention the the customers from the sales... - Jwestbranches
Lots of good attention the the customers from the sales person, that makes us fell comfortable and free to chose a different vehicle is I don’t like what am testing.
Thank you sales personal for giving us a a good time purchasing your vehicles.
Internet Sales Director
I just purchased a new car from here yesterday. I’ve been... - Jeffrey.a.lipton
I just purchased a new car from here yesterday. I’ve been through a few cars trying to find one I really enjoy this last year, and I can say this: working with Eissa Hizhley was absolutely the best dealer I’ve ever worked with hands down. Kind, courteous, and willingness to work with me made the difference. Thanks Eissa for everything. If you’re looking for a new vehicle ask for Eissa. I will also say the sales manager and the finance officer Angel were also added to this great experience.
My car had a 3,000 mile/ 90 day warranty. It had some... - hannahpeterson
My car had a 3,000 mile/ 90 day warranty. It had some issues fueling and the gas gauge was incorrect. I tried calling for a month before anyone could help me with this issue. I scheduled a service appointment online. They called to reschedule. I rescheduled online. When I got there they didn’t know I was coming and I had to wait 50 minutes for a loaner car. 2 days later they said it was all fixed. It wasn’t. I ran out of gas even though it said it was half full. I scheduled another appointment online. I called to make sure They new I was coming. On my way there they called to reschedule because the technician was on vacation. I told them I didn’t care how long it took and that they needed to fix it. When I got there, they said they could reschedule me a week later and they didn’t have a loaner car for me. I live 100 miles away and said I would take it to someone else. They replaced the part twice, once before I got it, and it still doesn’t work. They are not good at repairs. Do not go here. They were also very rude about it all.
Customers beware. I took my truck in for repair. I... - jerjencas
Customers beware. I took my truck in for repair. I thought I had a warranty but it had expired without my knowledge. Then,they wanted $3700 to repair my truck. Took it somewhere else to find out that what the said was wrong with my truck wasn't what they said. It was a gasket that cost $100. I will never take my truck their again. I almost pulled out a loan for nothing. Called the manager and he had nothing to say.
When we went into buy a truck we dealt with Brandon G .... - jenkunkel02
When we went into buy a truck we dealt with Brandon G . He was very nice and work hard for us he help us out in every way. Thank you.
Do not buy a vehicle from Barbee Ford. Barbee Ford... - J Richie
Do not buy a vehicle from Barbee Ford. Barbee Ford offered a bogus Auto Check that miss represented the vehicle that I purchased. The report had several errors. 1. Vehicle was a rental not a lease as presented
2. Vehicle had 3 owners not one as shown on Auto Check.
3. Vehicle was reported to have been in an accident by CarFax bit not shown on their report.
Therefore I feel they miss represented the vehicle, to get a higher resale value and they knew it was not accurate.
Do not trust the AutoCheck report nor the dealership.
I have been asking Doug at the dealership to step up and all I get is more miss represented information.
Doug sent this in his last email
it is not a requirement for any dealership in Colorado to supply a Carfax or Autocheck. You may fact check me with CADA. We offer the information we have as a courtesy and transparency.
All consumers have the ability to purchase Carfax or Autocheck. Whether or not it’s a rental, 1 owner etc is not our responsibility. Your assertion that we miss represented the vehicle is your opinion.
Yes this is my opinion.
And it is correct.
Phil Long Ford of Denver
General Sales Manager
Larry H. Miller Ford Lakewood