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Pleasant experience - Marianne
Nick Tatman was honest, friendly, and a pleasure to work with. Our second car from Freedom Honda; we can happily recommend the product and the employees.
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Excellent Customer Service - edithb
Probably the best car dealership experience we have ever had. Mike Baer stayed in contact with me online and by texting for weeks before we came to the dealership. He even provided an accurate trade-in estimate based on my VIN. Our sales associate Shaiya was friendly and knowledgeable. Her manager worked with us to find a model that would include features we wanted and result in lease payments we were looking for. Shaiya's associate (Sec) helped me the following day when I returned with questions about Android Auto and Google Maps. We have dealt with other dealerships that seemed to forget our names as soon as the deal was final, but Vidmar remains interested in us.
REALLY slow but really nice - Manvan
I was one of the first cars to get there when the service department opened. I didn’t seem like they were ready to take customers yet. About 5 people walked by me and apologized for the wait and said someone would help me shortly. It took about 20 minutes to hand off my keys to someone. The staff continued to be very friendly but wait was forever. In total I waited about 90 minutes for an oil change on a 6 Mo th old car. I probably won’t go again because it’s simply not worth the wait.