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Bought a 2013 impreza - Christopher L Briardy
Kevin was a great sales person to work with. Negotiations were easy and reasonable. He went the extra mile and sent items I left in the car back to me by mail. He was easy to connect with and made the buying process really simple and enjoyable. The finance department moved a little slow and pushed a few extras I didn't want, but not too hard but were also overall pretty easy to work with. I'd definitely go back for a car in future years.
Ed Bozarth treats you like family!!! - Kaylie
I highly recommend Ed Bozarth. My salesman was very knowledgeable on all the makes and models. When I chose th 2018 Colorado, he made sure I knew the vehicle top to bottom and inside and out before I left the lot.
Apparently They Don't Want Customers! - Red Mtn
Their service manager treated me like a bum that crawled in off the street looking for a handout. I've been one of their customers for nearly 20 years, bought three vehcles from them and have spent thousands there on parts & service. We've sent probably two dozen buyers to them over the years as well. Never again! Service manager refused to help and told me to take my Jeep to another dealer. I did! They were most helpful, performed the service we needed courteously and expeditiously. Without even asking they even offered me a test drive in one of the new JL Wranglers, which is most impressive. So, as a result of Morehart Murphy's discourtesy, when the time comes to buy a new Jeep the other dealer will get my business. Sad to say, Morehart Murphy has lost focus on the value of a customer, and I would note that when I was there at 1:30PM on a Thursday their shop was empty....DUH!!!!!
BUYERS BEWARE - Katreece3717
So I drove 4+ hours to buy my vehicle from here. And the service was amazing they made me feel very welcome and what not but problems didn’t start occurring until AFTER my family and I had left. So my family and I had noticed that there was a bubbling/ paint raise at the front of the car I was purchasing and they had agreed to fix that and also to get me the spare key and the remoteless entry code from the original owner. And that if they couldn’t get the code from the original owner that my local ford could access it for free and get it for me. So I call my local ford and find out that it’s an $82 dollar fee to get the code and an additional $180 dollars for the key. So I call the dealership which at this point STILL hadn’t got back to me and they informed me that they wouldn’t be following up on their end of the bargain and getting me the extra key and code from the owner. So now I’m stuck getting the key ( Which cost a FORTUNE) out of my own pocket. They’ve still agreed to fix the bubbling and pay to get the keyless entry code but after buying a car for 30,000 dollars you figure getting my spare key wouldn’t be a problem either. So if you DO end up going to this dealership just know that they’re only looking to make money and don’t care about your personal need or anything after the fact 👍🏼 also get everything agreed upon in writing or it will not happen. will not be referring anyone to this dealership EVER.
Upset and frustrated at my car buying experience here.
Service - Mr.Ed
I scheduled my wife’s Highlander for service ( oil change,tire rotation etc). And was very pleased on the time and the commutation with the service writer to complete the work that had to be done !
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.