Extraordinary service! - Montana Grandma
We went through the USAA car buying service, and Josh Popham & Subaru of Spokane made the process simple and stress-free. After an initial friendly phone call on October 1, Josh & I communicated mostly by text since we live in Montana. He answered every question in a timely manner and his sense of humor put me at ease. When we got to the dealership to purchase our new Outback, the price was exactly as quoted. We appreciated being offered options, but felt no undue pressure to purchase add-ons. We also appreciated that Josh took the time to show us how everything works on the 2019 Outback. . . they've come a long way since we purchased our last one in 2006! Thanks, Josh, for making the car buying experience FUN! I love my new Subaru!
Top Reviewed Specialists At This Dealership
Sterling Small Lives Up To His First Name - lakebarb
After an accident totaling our 2016, Parker Subaru-purchased Outback (lauded by the State Patrol for its safety features, as there were unbelievably no injuries), we returned to Parker Subaru to purchase a new Outback. It was our good fortune to meet Sterling Small, who is the epitome of an excellent auto salesperson! Not only is he extremely knowledgeable about all the features of the cars he sells, but he treated us like friends (and became ours), was supportive, helpful, applied no pressure and made us feel that his sole goal was to meet our needs. The perfect replacement for us happened to be on the showroom floor! Sterling and Don Burch in the financial department both worked overtime so that we could take our new car home that night. They were remarkable, as is the dealership. We always use Parker Subaru's excellent service department, though we live more than 50 miles away and there are other dealers closer.
0 stars - Itsjk
Service Dept didn't fix my car as promised. I left a bad review on Facebook and now they are refusing to serve me. Also sales thinks they can take advantage of the fact I'm a woman. I paid cash for a car 2 years ago.
Subaru of Spokane