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Great experience - EH2019
Mark Kia took great care of me after numerous failed attempts and frustrations to purchase a vehicle at other dealerships in the area. I had difficult requests but everyone at Mark Kia helped and worked with me to ensure I got a great car at a great deal. Special shout out to Manny for listening to all my needs, staying in contact with me, keeping me informed about the status of various aspects of the sale, and made sure I was happy with my final purchase. Car buying was stressful but Manny and Mark Kia didn’t make me feel like I was getting taken advantage of and really worked to meet all my demands.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Very Helpful - Edgar Mata
Lee is nice, understand, and Great at his job , he helped me with particular situation. He did his best to get me into a car I can afford.
Sales Professional - Hyundai
TERRIBLE - randyb24
I purchased a new optima from this dealership. They did not have the second key, I was told the second key will be shipped to me. They made me go get the second key when I live 30 miles from the dealership. To top it off, the put the wrong vehicle on the temporary title and plate. I would advise anyone to not go to this dealership and to go somewhere else
They ask you to commit fraud - Natalie
Horrible dealership after numerous visits they wrote the contract wrong and asked me to commit fraud and lie about where I lived. The finance manager Herb told me to change my address on my bank statement print it off and change it back. When I refused they said the would rewrite the paperwork and come down and sign when I arrived Steve another manager stated because I refused to lie and commit fraud they want the car. I said how am I to get home I live 25 miles away he said call a friend or walk. So unprofessional and rude. I would not refer my worst enemy here. I am filing formal charges with the police as I have the entire conversation recorded and proof of them requesting me to commit felony fraud
Great experience. Joe Singleton was great! - Aprilvv
Great experience. Joe Singleton was great! Everyone was nice and welcoming. I enjoyed working with everyone. And love the car. I would recommend everyone to come here.
Great Experience - tmw5151
I bought 2-2019 Kia models (Sorento and Sportage) from this dealership. Jordan Hester was my salesman on both occasions. He was personable, and he was committed in his desire to get me what I specifically wanted in my vehicle. I would suggest to anyone looking for a vehicle purchase, they contact Jordan at Peoria Kia.
Great Service Dept - Mr Tibbs
Had my Kia done quickly, it was washed and ready to go! Heather was very helpful and gave me an oil change punch card and window sticker.