John Dicristofano was the best, most honest salesman. - Twotonetommy
What a wonderful experience! John D was amazing. He did everything he could to please us and he succeeded. If you need a Ford car or truck, call him. He's the best we have ever worked with.
Top Reviewed Specialists At This Dealership
Pleasant, Professional,Respectfull - jim
I have dealt with Berge three times. They treat their customers with respect and integrity. The last time I dealt with Cody Garbis. I predict my future purchases will be at Berge and Cody
My service was excellent! 5 stars - Sniwball
Excellent went in to get broken tail light fixed. They didn’t have the kart so they gave me a loaner car sent me on my way while they wanted fir the part.
Ford Master Certified
Internet Sales Director
expectations - explorer17
I expect companies to treat me as I would treat others; with fairness, courtesy, and respect. I also expect service to be performed correctly the first time. Rodeo Ford meets my expections.
Satisfaction guaranteed regardless of goals - AZAdrian
Mike Ashcroft has developed a fool proof way of winning your business-He Earns It!
My family and I have worked with him for almost 20 years and have received nothing but the most concern, beneficial suggestions and quality transportation vehicles from his efforts to please. My family and I feel he has our needs utmost in his suggestions and stand by everthing he has presented or commented about since we have known him. A true professional who endeavors to meet your needs and satisfy your wants. Always a pleasure to deal with him. Consider yourself fortunate to have him as your transportation guide. He will not steer you wrong.
They will make a deal to get your business - Chris G
My guy Darius bent over backwards and did everything he could to earn my business. He went to his boss who told him that he could make me a “stupid deal”. That deal was giving me more than double what my trade in was worth and taking off almost 5k for a 2019 Ford F-250 6.7L Diesel black truck. I didn’t want to buy a brand new truck because I thought I couldn’t afford it but Darius made it possible.
Friendly, professional, customer service. - Ambrose
Our sales Rep. Ron Le. Was friendly and Professional, He went above and beyond to help us. He kept us within our budget. He listened and made the deal happen.
Happy with purchase! - Liz
I have been dealing with Earnhardt for over 15 years and have been satisfied with the service and the way I was treated. If there was a problem it was taken care of pretty quickly.
Last week I went in to have my 2012 Fusion fixed as I could not open driver's door from the inside. After I set up the appointment I went to rent a car. I had no intention of purchasing a car, much less a new one. While waiting for Enterprise to go get a car for me Ron (who I have worked with several times because he is fair, understanding, friendly, professional, and cares about wanting to please the customer). We talked about my car and the fact of me getting a new one, which I haven't had since I've been in AZ He said my interest rate could go from 23% to 9%, so I decided to chat with him about this. Derrick then came over, introduced himself and also wanted to help. Although I have not worked with him before I was pleased with the way he treated me, and very willing to help. Ron and Derrick are a good team as they work will with each other. They both searched for a car that I wanted- white with tan interior, and some extras. The first one they showed me I did not like as there were no extras. Derrick then went out to search for one he knew I would like, and he was right. It had just enough extras for me and I was very happy with it (it drove so smooth and had good pickup ) and finally enjoyed being able to get a new car. They both spent a lot of time with me and helping with anything they could. The best part of the deal is that my monthly payment did not increase, even with Gap and extended warranty. I would recommend anyone looking for a car to work with Ron and Derrick
Lesson learned - there must be better humans out there - KimberlyB
I would like to preface my review with this: My 3 children learned a valuable lesson in character andt citizenship today at your dealership. Sadly, this was at the expense of seeing someone treat their parents with so much disrespect and disregard for humanity that their mother left with a crushed spirit in tears. I have never been so swindled and poorly treated before. Call me naive for living in a shell of amazing people. By the looks of your past reviews, I’m not the only one who left completely defeated and devastated. Complaining to management has done no good. Really, in the grand scheme, I’m a drop in your bucket. So my little voice you disregarded will be heard as I make sure I let all platforms know how you completely broke a family of 5 and left them high and dry with no remorse. Here’s my story. We were rear-ended by someone texting and driving. Their car was totaled. Ours badly damaged. Most important, no one was hurt and my 3 babies were not in the car. After 2 weeks of getting our car fixed at a shop, they called to say more damage was found and the car is now totaled. Ugh. Punch to the gut as we just paid off the truck last year. We start our search for another vehicle whilst we pay for a rental to use in the meantime. Finding a great car a Surprise Ford, my husband meets with Omar (lovely gentleman) and Dan to discuss pricing. My brother is sick with a bone marrow condition and I had a dr appt I had to attend with him so I could not tag along. After Dan and my husband agree on a number, he lets him know that I need to see it to agree but due to being with my brother, it cannot be until tomorrow. They agreed. I called Dan the next day and made arrangements to meet him, look at the car and test drive. We again talked pricing after and committed to a number on both ends. Dan said it was a done deal! Go get your hubby and come back to sign. I left, picked up the kiddos from school and met up with my hubby to return our rental so he could drive his new car home. Dan tried to get him to return the rental with him and he would arrange to get it back to Enterprise. We felt more comfortable doing it ourselves. Upon feeding the babies dinner, we arrive to sign paperwork. Dan said come whenever, he worked until 9pm! ;) We show up at 6:30pm. Dan meets us at the door, says all is ready, leads us to a table to wait and says he will be back. Kids playing and being so well behaved. But we wait. And wait about 20 more min after. No Dan. Out comes a sales manager who we’ve never met. Says Dan “went home”. Really?! Then gives us a number that is almost 2K over what we already agreed on and doesn’t budge. Says Dan “xxxxxxxxxxx you” “told you what you want to hear” “blew smoke out his xxx”. Great way to talk to a lady, right? I definitely was impressed (insert sarcasm here). Furthermore refuses to acknowledge our agreement, gets another sales rep involved and basically it’s tough “xxxx”, We’re not honoring the deal you made 2 hours earlier. Pay this or not at all (in so many words). So, here we are. Left with no car (turned in the rental-Dan knowingly let us) no deal, and a sales guy who ran home with his tail between his legs and couldn’t stay to face us. Furthermore, not only were we stranded with no other vehicle, it was almost 8pm now, my babies still being wonderfully behaved but not once did they care we dragged them out here on a school night when they should be at home doing homework and getting ready for bed instead of dealing with frustrated parents. There was no grace, no empathy, no humility at all. These men can’t have kids or wives, you’de think? No way can someone treat a family this way and be a family man himself. Yet they were. Compassion and empathy may be my thing. Im a school nurse after all. But at what point is it just being a good human? And why was that so hard? So, surprise Ford, thanks for taking away transportation from my kids to school today, for my husband and myself a way to work, for making my kids go to bed late for no good reason But most importantly for showing them a lesson on charcter. <3
They made it right! - RHT565
I originally left a very poor review of this dealership, but after the General Sales Manager (Howard) got involved we were able to work out a deal. I will buy from them again.
Camelback Ford Lincoln