Expensive Repair With Good Service - Djmrg
While my repair was painfully expe dive the service was too notch. Went out of their way to provide options and tried to work a bit on price.
Top Reviewed Specialists At This Dealership
Great service dropping them - Kathy christenson
Santan Dealership in the Phoenix area is where I purchased my new Santa Fe sport. Scott., the salesperson, was knowledgeable, patient and very nice to work with. IHe spent a lot of time showing me how to work all the computerized features in the car. I would recommend him as a sales person and will definitely go back when I get a new car.
The finance officer was also very knowledgeable.
Thanks Scott for all your help. I am loving my new car!
Internet Sales Manager
What a "Class Act" - Bob Pitman
I cannot express how comfortable everyone, during every step of the process, made me feel. A first class operation in all ways. I am totally happy with the results, and would definitely use this dealership for any future purchases. My friends, relatives and associates will definitely hear of my great experience.
Great - Daisy4
I am a Returning customer to the arrowhead Honda location. I am a loyal Honda owner and appreciate the knowledgeable staff there, that's what brought me back to arrowhead location.
Sales Professional/Lease Retention
Best car buying experience ever - Dr Jack Garden
When I called the dealership and told them I needed my car fixed and a loaner to drive I was told a loaner would be ready for me when I brought my car in. It was. When I dropped off my car I mentioned I was interested in looking at a 2018 Forester and although I had to get back to work I would like to know if I qualifid for a loan. Tom came right over with the neceasary forms to sign and notified me the next day he got financing that fit my situation. My being busy with work Tom was willing to communicate via text and over the next few days he found the Forester that fit my needs and budget. Throughout he and other staff were easy to talk with, were knowledgable, personable and had a sense of humor. In my professional experience when I notice an across the board sense of ease among employees it typically begins with excellent management. This "sense of ease" I experience at your dealership is professionalism at its finest. I recommend you to everyone.
A Pleasure - Alex
Dave Quigley was low key, interested, and helpful. Donald Williams was funny, knowledgeable and anticipated questions. Louie Campos zipped through all of the paperwork while explaining everything and being humorous and helpful. Couldn't ask for a better experience!
Internet Sales Consultant
Fleet Sales Manager
Awesome Service - alexandraprater
Everyone at this dealership was awesome and helped me tremendously, as this was my first time buying a car! I will definitely return for future services :)
Sales and Leasing Consultant
Friendly Non-Pressures Sales Team - Jim
Everyone was extremely friendly, honest and genuinely concerned about our total satisfaction. Total atmosphere was relaxed & low key with absolutely no hard sell tactics...A very welcome change from your typical car dealer. If you are looking for a vehicle type which they carry (which was extensive) I highly recommend a visit.
Only deal with Ben for a fair, honest experience. - DealerR
I came into buy a car and I worked with Ben. The car was brought up to the front and was nice and cool inside, as it was a hot day! Thank you for your great customer service and your willingness to get the job done. I appreciate the time you took to work with me--you went above and beyond!
Sales and Leasing Professional
Awesome dealership and staff - Denise M.
Infinity on camelback was wonderful. They have great staff, friendly, fast, and had the best selection of cars. I will definitely purchase my next car from this dealership. They have the best customer service and they give you the best knowledge on how to operate your car and it's capabilities. I worked with Luis the GM and Briana Jones during my purchace and had Lon Williams come out to show me how to work the functions of the car. Such wonderful people and highly recommend them all.
Certified Sales Consultant
In with the old, out with the new in less than 2 hours! - RY
I can in to swap my old lease for a new one. The team remembered me from 3 years ago.
They new me so well that the first car they brought for the test drive is the one I ended up taking, because it was an exact fit.
The process itself was short and efficient and my time there was well spent. While I waited for the paperwork to be completed, Prem took me to my new car and went over all the tech updates and features, all in inside their air-conditioned release area.
Audi Brand Specialist
Great experience - Dmangano
Austin was well prepared and had two models of the car I was interested parked out front. He was very knowledgeable and presented all my options as far as leasing, financing etc. I will be recommending him to everyone.
Internet Client Advisor
Genesis Experience Manager
Excellent sales experience - Holly
Rafael and Scott were excellent sales reps. Very nice, patient and informative. They listened to my priorities and goals, which all were met. My experience well exceeded my expectations.
DealerRater Certified Internet Sales Manager
It was the best experience ever! - Ford
Friendly environment no hassle just straight forward and honest. I was in my car in less then 2 hrs. John Dye is friendly and knowledgeable about what he is trying to sell you. This is my 2nd vehicle in 1 year and I wouldn't go anywhere else.
Internet Sales Professional
Master Certified Internet Sales
From the start to end: very organized and professional - ariesfrazier
My sales rep Alex was awesome. He was more than happy to answer all questions, polite and professional. My credit isn't the best - however - he treated me no different and did not make me feel bad about it. Great experience.
Great Experience with Chapman BMW - LCNmobile
My wife and I are four-time lessees of BMW 5 Series.
Prior to that we had a Lexus and a Mercedes.
We have leased from Chapman on Canelback (Phoenix) and our experience is always the same.
Joe Lena is a consummate professional. He’s super courteous, always thoughtful, very accommodating, extremely personable, very knowledgeable and always volunteering. He is someone you can trust and you know that he’s looking out for you and your needs. No pun intended, but he’ll always go the “extra mile.”
We have had nothing but very good experiences at Chapman and Joe is one of the primary reasons we return each time.
Super Kudos to Bobby in the Service Department. He’s truly the best !!!
New and Certified BMW Sales
New Car Sales Associate
Amazing people - rpalicte
My experience here was awesome... Customer Service here is top notch!! They really care and make you feel welcome and comfortable. AMAZING staff and atmosphere!!!
Sales & Leasing Consultant
Great salesman - dduke1963
I just bought a car there for the first time. Ricardo Downie was very friendly and helpful explaining things with no pressure. Overall, it was a great experience and I highly recommend him and the dealership.
Great buying experience - Jwoodman
The car buying process was extremely easy and fast with liberty gmc. I got a great price on my 2018 terrain, an amazing trade-in deal on my previous car. I was out of the dealership in about 3 hours. I will probably buy from them again.
Customer Relations Manager
Courteous, No-Pressure Sales Experience - GirafeLady
My 2008 Jetta died at 106,022 miles and was going to cost more to fix than it was worth; so, Chris Vernon in Service referred me to Miguel Garcia, who treated me to the most NO-PRESSURE buying experience I've ever had!!
Positively professional. Extremely knowledgeable! - G-maAndG-kids
In search of a gently used and reliable car for my granddaughter. I had heard verty good things about Liberty Buick but my experience with their sales consultant, Tim Carrasco, was beyond what i expected. He patiently walked us through the various pre-owned cars and there wasn't a question that we asked that he couldn't answer! And we looked at numerous makes and models. He didn't rush us and I felt his suggestions were in line with our needs. He even told me that he will call me if what we are looking for comes into their lot.
This was my granddaughter's first experience in buying a car and she enjoyed it immensely! We both felt that Tim had our best interest at heart!
Internet Sales and Leasing Manager
New Car Sales Manager
An excellent dealership run by top notch people - JohnO
My wife and I recently purchased a Mercedes GLK350 from them and worked with Jeremy, who was wonderful. Everyone else I encountered at the dealership was very friendly. I have bought close to 50 cars and this was a very smooth, no pressure transaction.
Their inventory can be viewed on their web site. Each vehicle contains the Carfax and many, many pictures. It is also kept up-to-date.. If a car is sold it will be shown as such promptly.
All of their vehicles are like new. I highly recommend anyone considering a used European car or SUV to check them out.
Internet Sales Manager
Seamless - YodaGuy
I was considering a few options and the other places were taking two to three hours to give me an answer. At Arizona Best Cars I took the test drive, gave some information and had the information I needed to make my decision within 30 minutes. I took some times to think about it, came back and filled out some info, called insurance and drove away 20 minutes later. I came back the following day to finalize the payment and rate they quoted me and they were better than the initial range we talked about. Michael explained all the documents and made the signing process very simple. By far, the easiest buying/trade in/financing experience I’ve ever had. I will check with them first when buying my next vehicle.
Excellent customer service - TDub
Chris Pauken was courteous and knowledgeable and made the car purchase process as easy as it could have. Ginger in finance was very pleasant and zipped through her piece with enough information needed to make the finance portion less boring
Very helpful - Manny
He goes out of his way to help you. He always calls and see how you are doing. He tries to get the best deal for you
New Car Sales
New Car Sales Assistant Manager
Great service!! - S Smith
Great service! I can always count on Milton being professional and honest. I love my car and I’ll be back again and again!! Thank you!!
Master Certified Sales Advisor
good experience - CmryPower
Great experience all employees were prompt and kind dealership is clean water and snacks provided it was a great experience. Salesman was able to find me the rare car i looked for.
Good Dealership - Susie
Kellen Blalock and his manager Brian were wonderful. Worked with us to get to the deal we needed. Were honest, respectful. Explained everything in detail. This is my 4th car from ABC Nissan and I will be back for another in 3 yrs. Very pleasant experience.
Awesome experience - Franks2013
Best experience in buying a new car I've ever had at a dealership no pushy salesman very patient and a very nice showroom would buy my next vehicle from there
Honest and straight forward. - Ken
Hutch was great. Told me exactly what the car was, answering all questions. Traveled from Michigan to Arizona with a final inspection with no surprises and purchased the car at that moment.
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