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Lousy service - me
I bought my 2012 2500 Ram from Lithia. I have tried several times to get my ram in to address an urgent recall and a rear pinion seal leak which needed to be addressed as well. On two occasions I spoke with a man who advised me that he would have someone call me to address this issue. I have yet received a call back. I spoke with Viva Dodge and was able to get an appointment within three days. Needless to say I will never deal with Lithia again.
At this point, I've only come in for scheduled... - DebH56
At this point, I've only come in for scheduled maintenance. People are friendly. On one occasion, the shuttle driver took me home. Another time, i was given a rental so that I could get to work. They are always clear on maintenance recommendations and prices and I don't have to wait long to get an appointment.