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Great! - Erikkadiaz
Very pleased with everything! Took the time to work with me! Took the time to explain in detail for me to understand. Overall thankful and pleased with my experience.
Top Reviewed Specialists At This Dealership
Great customer service - Rocky
My visit to Tri State Ford was a good experience and I’ll definitely do business in the future. I went in in hopes of getting a new truck and Tri State made that happen. Thanks guys for your hard work.
Jud Mo;;we was very helpful and polite. Love my new Escape!! - RozPrice 019
5 star rating is perfect, no one gets perfect to me except our Lord Jesus! All the people were great & so is my Escape Titanium!!!
Sales and Service - Zach4
My husband and I would highly recommend Smith South Plains for purchasing a vehicle and getting is serviced! My Escape needed a new part and Mr. Campbell was very thorough in exaplining what the issue was and how much it would cost. The part had to be ordered and was done so in a timely manner. Also, I was kept informed the entire process. Furthermore, my husband needed a used vehicle with decent mileage and a few other necessities (4x4, white, & cloth interior.) Mr. Sykora was quick, professional and efficient in guiding us to the right pickup. The truck met all our needs and the deal was done in a matter of days. We will use them in the future!
Great!Dr3 - MATTMENDOZA68
Employees great, the manager are always helpful and the service there is on top of things. Overall reagor dykes is the place to be at
Service slow and new car sales manager is a jerk - Toms Day
They couldn’t give me an estimated time that they would be able to fix a warranted oil leak even knowing the scope of the issue. Took weeks to fix a oil pan leak
Horrible Customer Service - Lost Customer
My truck has been in their shop for 35 days so far and no one will return my request for an update or completion date.
My experience with this dealership was SPOT ON! - Brighteyes1
Mike and Colt were very patient with me, because I wasn't sure what vehicle I wanted! I never felt rushed or pressured in any way....a lot of dealerships have, what I call "shopper stalkers", and that was not the case here! Thank you very much for such a positive experience! I will definitely tell everyone I know to go see these guys FIRST!
Not a good job. Don't go here. The service manager... - Oil getter
Not a good job. Don't go here. The service manager was curt and seemed to have an attitude when I expressed dissatisfaction with lube service
Up front and helpful - VanPeltJ
It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.