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Best Experience - Charlizegrl
We bought a truck from Chapman today and it was the best experience I have ever encountered from a dealership. Amber was friendly, patient and knowledgeable. She made the experience easy and fun. I highly recommend going to see Amber for a great experience!
Top Reviewed Specialists At This Dealership
..Clean Clear and Positive! - QueenEsther!!!
From the time I entered the Dealership I was attended to immediately...
My questions and concerns were answered.I Found that customer service worked with me in a way that was comfortable and convenient for me with no hassle..Due to the polite and positive approach I was inclined to inquire further about looking at some vehicles and decided to purchase.
I am glad that I DID!!!!
Great dealership. Helpful and kind staff. - Jeep718
Had a great and quick experience. Everyone always in energetic moods and made my experience enjoyable. Thank you to the team. I highly recommend this dealership.
Worst experience with services. - Rangel89
The dealership side of this place wasn't bad, infact they were awesome. What made me give them one star was because of services they are the worst. Had to take in my truck a year after because the engine light was on and the truck was saying on the screen it was -40 degrees outside. The truck is still under warranty so my guess was I have to take it were i bought it. We dropped it off Monday night, only a few minutes before they closed so we knew we had to leave there. I get a call Tuesday at 5pm by rob saying that the truck won't be done till Wednesday morning but if for some reason its not he would put me on a rental, but he said it should only take 15 min or so so it should be done. It is now Saturday and my truck its still there. I didn't even get a rental till Friday when i went to the place in person. They also attempted to return it to me friday night but the work was incomplete since my reverse camera was no longer working for some reason. Not a good place to take your cars to get fix. Manager wasn't much help ether.
No pressure sales - Nicnack66
No pressure sale
I contacted the dealership via their website and was pleasantly surprised when the salesman contacted me. He was courteous and asked what I was looking for and when I had time to stop in. Trevor was honest and principled which made the experience positive. It took a lil over two hours to get through the process and I walked away feeling good.
worse service ever - pahrumpian
The service department is the worst I've ever seen or heard about the co-owners grandson is head of service department and is arrogant and argumentative I've had property stolen from my vehicle degreaser used on the front of my vehicle when washed and when I said something about not putting it on my vehicle I was told that he the service manager the grandson had been doing it since he was 12years old that doesn't make it right