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Purchase of 2019 Yukon Denali - rdh
We received fast and courteous service from both Dan Nichols and Harold Solano on our recent visit where we purchased a new 2019 GMC Yukon Denali. It was a pleasure to work with them.
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
Excellent customer service - Skipstr
Excellent customer service. Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my decision yet, of buying a vehicle but if I do buy from Lithia jeep again, it will be with Cory
What an easy going experience with zero hassle. - Cody cody
Want to first thank Randy Townsend for his hard work on getting me into my car regardless of the difficulty of it with my challenging credit. I would recommend Infiniti Roseville to my closest family and friends, and will be referring many to Randy!! Great job and thank you kindly for helping me out. Cheers!!
Sales & Leasing Consultant
I got the 1st 2020 KIA Soul in Reno in April 2019!!!! - BeautifulRedKia
When I heard that my salesman's name was Angel, I knew only good things were going to happen! I collect angels and my brother is an angel sitting with God protecting me every day. Now I have him sitting on Angel's shoulder protecting him as well. Angel was the best salesman I've ever had. There was absolutely no pressure, he always made sure things were how I wanted them. It used to be that a woman shouldn't go to a dealership without a man because they would take advantage of you. It isn't like that anymore. This is my 3rd KIA in a row, all of them bought here at Dolan Mazda KIA. I highly recommend getting your next vehicle here and dont go to any other salesman, Angel is the guy you want to deal with!! He will be my friend for life!
Multiple visits for factory recall - Subaruowner
We are very happy with the Subaru we bought from Shingle Springs Subaru. All of the employees we dealt with were courteous, friendly and professional.
My only suggestion for improvement is that when Subaru acknowledges the need for a recall the part should be in stock at the dealership. It was a inconvenient to return to the dealership to have the analysis and then part installed. Initially the service technician I spoke with on the phone knew pretty much what the problem was because of the recall incidents. When I showed up at the dealership the part should have been there and installed. But instead the car was inspected and then I had to return to the dealership (40 miles from my home) to have the part installed.
I close by saying we are very happy with our Subaru and the Shingle Springs staff.
Internet Sales Manager
Great buy and no pressure to purchase! - Chuck
Tom and Andy gave me a great price on a fairly new vehicle that I was considering to purchase. They quoted me a great price and the sales transaction was easy and didn’t take much time to complete. Hagan also assisted me when I picked up the vehicle later that same day. Great people and excellent service!
a class operation - Barneyboy
best experience I have ever had with a car dealer. Good people. Will buy again in the future.. I love the lounge and complimentary drinks and snacks.
It was taken care of quickly, but I left with a dirty car - SPABERCR
My service records really good he was prompt we agreed on the time and the appointment he asked if I would like to have my vehicle washed I said yes and we followed up the following day with the repair and when they pull the car out it hadn't been washed I still had other things I needed to do so I could not wait
Easy to get it done - Treecy
It was very easy to take care of recall. I made an appountment but then had to drop it early because of scheduling problem for me. That was no problem, and they actually got to it the night before and i picked it up early the next day.
Customer Service -Second to none - Peter G.
Just totally impressed with the customer service I have received with Roseville Hyundai, after living in this area for over 30 years and dealing with some of the nightmare dealerships over the years it's a joy to go to Roseville Hyundai. Chris Calden has been an excellent service rep, always taking me on short notice, and finishing repairs in the time frame he quotes me, the consummate professional
Buying pre owned Sonata - Shujath
The sales person, Jim Trenner was excellent - he explained the features of the car really well, was very knowledgeable about the car, and also very polite and courteous.
Transmission oil change - dino246
Great service by Don who expedited the service as I waited in the lobby. . I was in and out in very quickly with a very clean car.
Sales General Manager
Amazing service - Chris
Mike Carlson is very trustworthy and honest. Lexus does superb work. I would not take my car anywhere else. I will definitely buy another Lexus because the service department is so fantastic.
Sales & Lease Consultant
Greg is a Sprinter guru - FREDSCHOLZ
Greg has been great. He has gone out of his way to refer us to other vendors when we needed third party work as well.
General Sales Manager
Sales was great, service was not - MEGANZIMMER1971
John Davidson was a great salesman. So was everyone through the finance process. However, once I got to the service department, it tanked. I purchased the Cilajet protection package and returned my car to the dealership for the installation. Nobody told me my car was going to be driven to Rancho Cordova and back (I can imagine whoever drove my SS probably had a great time in it-who knows what they did to it!). When I picked my car up, it was delivered to me with the gas light on and the gauge on the red line. How is that acceptable? It was like pulling teeth for them to even give me a gallon of gas so I could make it to the gas station, which I found ridiculous after I paid over $40,000 for the car. Their communication with the customer needs to improve as well as the treatment of the customer once the sale is finalized.
Fleet Sales Manager
Seamless buying of a truck. - street1626
Mike and Maurice made buying my brand new truck an easy and a great pleasure. Thank you Maurice for everything even giving my little girl some of your cookies. Was great all the way around.
First maintain oil change visit for our beloved Tiggy - Rickvw
The service staff was definitely great friendly courteous on time and I’m very hard to please but from the sales staff to parts to the service department all great bunch.
Great Customer Service - Nath
They have the best customer service ever. we worked with Moe that day
from the moment he met us to the moment he gave us the keys to our new car he was professional, honest, respectful, and very trust worthy.
I highly recommend this dealership
Good guy - Bigguy1
Got a 4000$ car from the owner , about 1000$ under the book , guy was honest and upfront a year later still no issues. My sister bought a car from him 3 months ago and had to replace an idler pulley 38$ car has been great!! Pretty good deals here!!
Buying my first "new" car - Rachl.gambrel
My experience was amazing. I work at a bank and have heard horror stories about the lengthy process at buying a car from dealerships and carmax. Even with my trade in appraisal I was out in just over an hour. Randy and his team at the Roseville enterprise location could not have provided better service. I was truely amazed at their commitment to making the purchasing process hassle free. I would recommend enterprise to anyone looking for a new vehicle.
Buying and Trading - B R
Best experience trading in and buying a New Used Car here. Highly recommend them, my Salesman David A. was full of smiles and laughs. They worked quickly and were to the point. Not mention the BEST part Complimentary Car washes as long as I own the car!
Truth and understanding - alfredosaguirre
I bought my 2005 kia for two years and I have four last payments. When I lost my job I struggled with my bills. Nevada Towing understood and work with me. As long as you keep the communication and not avoid what is owed. Pay what you can and find them more customer. The truth about the cars and understanding in life struggles.
Great experience - Big papa
Great experience very knowledgeable and no high pressure sales. Was able to get a good interest rate and also they gave me more than expected for my old ranger pick up.
Great Service department - daniel1795
Great Service. Very Friendly staff. i would recommend Carlos the service department representative to everyone who comes to Lithia to get there service done on their vehicle
Awesome - Jillybean
I have always been apprehensive to go to the dealership but the experience I had with Paul Koontz will make me come back and buy another Toyota. I'll get my family to buy aswell.
Purchase Review - FordGuy2019
Our buying experience was great, no complaints. We would definitely buy another Ford from this dealership. From our salesman to the finance manager, they were very easy to deal with.
Scam Artists - Steve.A
Absolute scam artist. When you think of the stereotypical used car salesmen and all the negativity that goes along with it that's Niello Acura to a T! Spoke with a salesman about a truck I was interested in that they have listed for 2700 over what car gurus carfax etc says the truck is worth. I told them what I want to pay and asked if that's possible, the salesman assured me they would "make it work" I have no car as I sold mine a few weeks ago. They offered to pick me up in the truck I was interested in. The truck was fine I drove it back to the dealership and they sat me down and after negotiating moved nowhere close to what I told them I could afford, 3k more! How is that making it work? Making it work for them maybe! They figured If they had me out there with no ride home I would just pay full price? I told them I couldn't afford what they have it listed for and now they have me stranded out here 30min away from my home! I now have to pay $30 for an uber.
Worst experience ever - Karen6957
They made me feel that they were behind me. Had me bend the truth on my application I put a down payment down and left with a used vehicle. 3 days later I was told they could not finance me and to bring the car back. Then I was told I would receive my down payment back within 48 hours. I then went to another dealer and I got a brand new car with a 12% interest rate rather than 24% at Paul Blanco. After 2 weeks I still hadn’t gotten my money back so I reported fraud to my bank. I had in my account in just a few hours. Please do not go there!
Great staff - KEMERSON1984
This is amazing team and great environment. Helped me get into my first bought car, I had an old cad that was on its last leg I love my 2017 mistubishi lancer
Best car buying experience ever!! - Nikki kh
I purchased a 2009 BMW 328i from Armani Motors and honestly this was the easiest and best car buying experience I've ever had. Alex was great and very professional in every steps of the process from communicating, test drive, sales and finance. He thoroughly explained everything and made sure I am comfortable with this purchase. Once I made my decision to moved forward with this purchase I had to spend no more than 30 minutes to get approved and sign the paperwork. Alex and Mark worked hard to get the best rate for me since I had a very limited credit history. It has been over 3 month now that I am enjoying my BMW and wanted to share my experience with you all. They surely have beautiful cars and their customer service is second to none.
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