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Excellent service but pricey - Donn T.
Eric Blackmer was great. He was professional and efficient. Only issue is that the cost of the oil change and filter change seemed a little on the pricey side.
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Great service with David N - california5
I got my new Macan GTS from Circle Porsche and it was a great experience. Thanks to Dave Nidess for the help - love the car
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General Sales Manager
Great sales and service experience! - Happy customer
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases.
Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche.
Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison.
Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.
Adrian Jara & McKenna Porsche - BlackOnBlackPorsche
Excellent service all around. Was looking for a great CPO Panamera and did not have a lot of time to hassle with going in and haggling. Reached out online and got a hold of Adrian. He answered all my questions, was very responsive and made the entire process pretty seamless. Ended up getting the car and now just waiting for some upgrades to be completed on it. So far so good. 5 stars all around!
Robbie was very helpful - CPO Buyer
I can not imagine better information, support and help than Robbie has provided.
He is professional, knowledgeable and deeply committed to consultative selling rooted in the highest level of happiness. I would buy from Woodland Hill in the future in a heart beat.
Beyond expectation - Hoa Quang
Have bought many cars in the past including Porsche and BMW, this buying experience is by far the most amazing. Jason Ka promised "never to annoy" in his personal mission statement and he indeed NEVER. I wish we live closer to the Porsche Pasadena/Rusnak to take the Cayenne here for service and everything else. Thank you Jason Ka! You rock!!!!
Mina was amazing and extremely professional - Penny
All the work was done correctly and on time. The shopping experience was profession and extremely fair. They understand what it means to gained a customer for life
These guys are bad news - mizbicki
Shady sales tactics they added 10k to the quoted sales price then negotiated down from their inflated price. They claimed the price they quoted me both verbally and what was online was a mistake. I should've walked out but I got caught up in the moment. After purchasing the car there were a couple of issues that could have and should've been taken care of very easily but I found them not to be customer oriented, rude, condescending, incompetence and argumentative.I have had a lot of experience with Porsche dealers and they were all very positive.Can't say it about BHP.
Assistant Service Manager