Honda will make you a deal - hondata91
Ask for Edward Padilla if you're looking to buy a Honda. Dude is legit and super honest. He worked out a deal that I didn't think possible to get rid of my WRX and get into a new Civic Si. I have gotten hosed and fell into bad deals at shady dealerships before but everything here is 100% honest and above board. They are 100% upfront about the cost and price of everything and will never try to "four square" you. Norm Reeves Cerritos is the best and Edward Padilla is the King!
Top Reviewed Specialists At This Dealership
4 Years Honda Platinum Internet Sales Manager
Internet Sales Manager
Internet Sales Manager
Helpful - Raneem
I am glad everything worked out the way I wanted it. Zack was such a great guy and was very helpful and informative. I am thankful and grateful
Internet Sales Consultant
Internet Sales & Leasing Consultant
Top sales person Fred William - ryanc5190
Fred at the used car department has been in the industry for over 2 decades, and was very professional throughout the process of purchasing my first used vehicle at Longo. He made sure that he spent his time explain to me thoroughly about the pricing policy at Longo and the different warranty packages that they offer. It was a completely satisfactory, hassle and haggle-free experience with Fred William. i recommend Longo Toyota to avoid all the troubles that you will go through with other less recognized, small dealership in the area. Longo Toyota is simply the best.
Pre-Owned Sales Associate
Pre-owned Internet/Fleet Manager
Excellent experience - lonnysucgang
This was my SIXTH time returning to this dealer. I always have a good experience, am treated well and always get a great deal.This is mt 5th leased car and we purchased a Sonata for my wife in 2015. This is the only place we go for service, also.
Fast, Painless, Transparent, and Friendly - M.alvarado
I went in to get a deal on a 2019 Veloster. Firstly, I was at Harbor Hyundai for a good 3 hours asking questions about pricing and an "advertising fee" they said I had to pay. I felt like the price was high for the amount I was putting down, the sales guy was a bump on a log. I gave Khalid a call and asked him to beat Harbor's price. He took 5 minutes on the phone with me, corresponding with his sales manager. Just like that, $10 per month off (that's $720 I didn't have to pay) before I even walked into their dealership. The whole management staff at Norm Reeves Hyundai is friendly, transparent, answered all of my questions, and got me into my new Veloster in less than 3 hours with no worries. Everything was laid out for me, line by line, regarding what I was paying for. Great customer service. My family has been buying new cars for decades and this was by far one of the better car buying experiences. When you head in, just ask for Khalid.
Helpful and informative - TheMan247
Mario and the team really made me feel welcomed and was respectful at all times. He helped me find the right car for me and my needs and I got just what I wanted. His knowledge on the car encouraged me to make the right choices. The process was fast and painless.
Best Car Buying Experience Ever. - JR4154
In my thirty years of car buying experience, I've never had a more enjoyable, painless experience. Steve is, without a doubt, the friendliest, most personable salesman I've ever dealt with. He is no-nonsense and treats you like a life long friend. I can't recommend him enough and I will be doing just that to all my friends and family.
#1 Internet Sales Consultant
Retail / Internet Sales Consultant
I Love My Audi - jcLA
The impeccable handling of my Audi Plus warranty claim coupled with your very well organized staff made my Allroad’s 75K service, control arm parts replacement & campaign recall repair effortless
Audi Brand Specialist
customer service - tere
Great customer service, the employees and the place itself are very positive. There’s a good selection of cars. I bought a truck. Thank you!
Internet Sales Director
Buying Center Coordinator
Great Buying Experience with Jeff Peck - patnap
Friendly, helpful, low pressure and efficient with my time, Jeff and Kristin made for a great buying experience. The used car was as advertised, actually a little nicer
Audi Fleet & Internet Sales Manager
Internet Sales Manager / Audi Brand Specialist
Always a Pleasure - ERIK.MEZA85
Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The service department staff- especially the mechanics -are efficient and detailed; great group of people all around at the Mitsubishi dealership in Duarte. I even had my car washed, FREE. I'll obviously be back.
Wonderful experience with professional export team - Remon gandy
This my 4th buraches from Rusnk Arcadia
It was so nice to make this hard deal sencice the car was not available but they did found one as I wish
Thanks Mercedes thanks Rusnik
Internet Sales manager
New car ,Certified Sales Consultant MB & Sprinters
George Kantanto 5 stars - michaellee
Return customer. Worked with George Kantanto, internet sales manager on another lease. Deal agreed upon in less than 10 minutes. Straight forward, no sales gimmack. Highly recommended.
Vehicle Exchange Manager
New Car Sales Associate
Great Service - delphin28
I’ve been to this service center a few times already and the service has been very consistent and great. All the advisers are really helpful especially John. Very thorough on the service being provided and willing to answer any questions or concerns.
They keep you coming back - PaulC
This is my 5th Lexus from Lexus of Santa Monica and it has been an amazing experience. They have been flawless from initial sale, through service and even in handling transfers from vehicle to vehicle. I had intended purchasing a Jaguar F Sport but just could not break away from the Lexus service organization.
Bought a 2019 camary xse - Anthonypena
Had a amazing experience. With no pressure or fighting over price. Walked in and out with new car in a timely manner. Will be shopping there again in future
Internet Fleet Director
Car sales - Buycar bob
The sales lady was very kind and friendly she made our day. See help us fine just the kind of car we wanted. Thank you Zorina
Great customer service - Levon
Great customer service. Very friendly atmosphere and we got a good deal. They agreed to match the price of another dealership. Were in and out within a couple hours.
Sales and Leasing Consultant
Internet Fleet Sales Manager
AMAZING SERVICE - Happyworld
MAGGIE WAS VERY HANDS ON ,SHE MADE IT SO EASY FOR ME TO ENJOY THE PROCESS OF BUYING A NEW CAR SUCH A GREAT PERSON THANK YOU MAGGIE YOU ARE THE BEST
Friendly - jordan05
Tony and Rose were great to work with. They had no problem negotiating over email and not making us sit in the dealership for needless hours.
Assistant Internet Manager
Elantra review - ali.k.carcamo
Great experience, I would definitely come back again. The manager is very friendly and personable and works with your specific needs and requests. Thank you
Lead Product Specialist
X1 Purchase - Marc321
Jordan and Lance are the best. Amazing customer service and delivered more than all the other dealerships in the area. Highly recommend them to anyone shopping for a BMW in the Los Angeles area!
Internet Client Advisor
Wonderful service - Pat911
John Jacinto met me at my car when I arrived 15 min. before their scheduled time to open. Very helpful, thorough, listened to my concerns, and addressed them all respectfully. Purchased my 2017 Forester new with the terrific help of Jim Nielsen. Great staff, agency, and car! I’m a happy camper. Thanks, John for your help today.
Awesome service - Cvil
Frederick Hitchcock was very pleasant to work with and most accommodating. My car was completed quickly. Definitely would return to this dealership. The experience was great!
Very Professional Experience - Passat2012
I took my car in for scheduled maintenance. I was working with Carlos Fuentes. I mentioned a possible issue with the brakes. Carlos was very helpful, courteous and professional. He checked me in quickly, noted my concerns, called me immediately once the technician informed him of the condition of my brakes, and Carlos let me know when my car was ready without my having to follow-up and call him.
Internet fleet Manager
It was a great experience - Phupanda
Sorry for the late response but I just want to say that Leo that was our sale rep was amazing to us n was very helpful on getting the car we wanted and was there the whole process. I was impressed on everything he did for us, n he should deserve a raise because he went beyond and that's a kind of worker you guys should be thankful to have. Thanx Leo for getting the car my wife wanted we love it so much and looking forward to get another one in a near future.
Sales and Leasing Conultant
Quick and hassle-free - JonL44
Came here for a specific car, Arman was awesome and made it happen. Very nice guy and made the car buying process very easy, did not pressure me at all and gave me all the options. Would definitely recommend this dealership and Arman to anyone! Thanks
Excellent customer service! - jazcano13
I am so happy with my new Honda Civic. Thank you Shahnaz your amazing! I will definitely come back to this dealer in the future and recommend it 100%.
Quick response to email inquiry & fast doc signing. - liveonboca
Last Friday morning, November 30, 2018, I found the vehicle that I wanted on their website after browsing their new inventory. I sent them an email through their website. After going back and forth in the emails and a telephone call from the manager, we could not come to an agreement. More emails trying to get me to come in. Finally, I received a response via email with an acceptable purchase amount and a solid figure due at signing. I got there about 7PM. It was dark so the vehicle was pulled into the showroom. Test drives done, iPhone connected, paperwork signed and I was out by 8:30. Not bad for the last day of the month. I recommend this dealership, but know the vehicle you want and do your homework first before going in.
Excellent service! Thank you Susan Ahn!! - Anthony D
I own to Volkswagens and I am always there for routine service. I have always had a great customer experience. Susan Ahn is amazing. she recognizes my car and immediately comes out to greet me.
car is always ready on time or early
thanks so much!
Susan, you are the reason I wont buy a BMW :)
Norm Reeves Honda Superstore Cerritos