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Mo and Jesus were outstanding! My new Mini was equipped... - triche-harris
Mo and Jesus were outstanding! My new Mini was equipped with everything we asked for. They were knowledgeable and prepared to answer any questions we had.
Mini lease buyout - stephen.nowlin
Sales assistant Abigail D. did a great job helping me through the process. She contacted my via text throughout and kept me well informed at each step.
My dream came true at Nick Alexander, thanks to Collin’s... - MBK
My dream came true at Nick Alexander, thanks to Collin’s guidance and patience! I am so happy with my Mini and my experience with the Nick Alexander staff. Collin is a great guy to work with!
They take car of me every time I come in to change my... - mrbaseball2407
They take car of me every time I come in to change my oil! This time the really took care of me. Quoted me and saved me money I added more ! Win win!
Above and beyond - mrhollio
Shout-out to Collin and Eli....
Tried to locate a new 2021 JCW MINI Cooper by calling different dealers but with Covid-19, the southern California area was bone dry. Finally contacted Nick Alexander Imports. I was told they didn't have one but the Internet Sales Manger, Collin, said "...hold on, let me check something...". He texted me right back that he had been able to locate three at the port. Not only was he willing to go the extra mile and get it for me but he also worked out what I consider to be good deal too. Had to bring the car in for a minor software issue and found that the Service Manager, Eli, was as helpful, supportive and accommodating as the sales manager. Everyone at the dealership and everything they have done there has made for a very positive experience. This will my third MINI (previous 2002 and 2010). I have dealt with other dealerships in southern California but I have to say the staff at Nick Alexander has been the best - top notch! Thanks guys!
Polite speedy and cleaned my car - Jan Costello
Good service and diagnosed the problem and
Resolved quickly and I used a loan which was a good substitute for the short time my car was with the dealer
Very transparent and easy going MINI Motoring Advisor - John1987
The GSM Jeremy Grossman was great! He gave me a great deal on a new MINI Countryman Cooper S. I went to many dealers in the LA area but MINI of Universal City was the only one that really gave me a fair price and was transparent with pricing.