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There is a reason why this dealer has a 5 star rating!!!! - Brent
I would like to commend the integrity and work ethic of Josh at Boulevard Buick in Signal Hill.
I have personally contacted more dealers in California than the average customer due to my specific needs.
Josh was the only salesman to understand my journey and with careful listening actually help me.
My gratitude will probably never be truly known by Josh but if you are thinking of buying a new car at Buick Boulevard do yourself a favor, look him up.
Service - Skivail01
Good service and Lyft for a ride to my home and pickup when work was completed . Terrible car wash still had dirt on the exterior.
Horrible deceptive customer service - JtrucksRC
Abed is a liar and has 0 concept of honesty or customer serivce. We confirmed we’d be driving 3.5 hours to purchase a truck today, following up through the day and promised it would be there. Even at 7:30 pm he called to confirm and we confirmed were almost there. Upon arrival the truck was sold to someone else instead of held as had been promised up to 40 mins prior and since the morning when we confirmed we were going to pick up. Abed could have easily indicated it was not set aside or guaranteed and we’d have made other arrangements immediately but since this was not communicate we ended up spending 8 hours today due to false confirmations with no truck. We’ve purchased many vehicles out of town and the dealership always sets the car aside as long as we confirm consistently we are on our way. Honesty is the best policy and if you aren’t going to hold something for a few hours don’t lie.
Best car buying experience EVER with Jim! - nikkiki
Jim Galley at Penske Cadillac South Bay gave me the best car buying experience I've had yet! This was my 3rd time looking for a new car and had already leased within the GM family. I was preparing to return my 2016 Buick Encore as the end of term was approaching, and I was ready to move into the Cadillac family. Jim rewarded me for my loyalty, took care of my Buick a few months early, and got me into a 2019 Cadillac XT5. We test drove a used SRX (my dream car for some time), but once we got in the XT5 I was blown away by the updated technology and luxury feel of the crossover. He was super knowledgable, professional, patient, and friendly. Between the test drives and all the paperwork, we were at the dealership for a few hours, but Jim took care of everything along the way. The most important of all was that he was a family man, and he treated me like family from the second I walked in the door. I could not be more happy with my experience with Jim at Penske and my brand new car!
GMC YUKON SERVICE DEPARTMENT - Julie16
I brought my car in for an oil change and discovered a leak in the condenser. It was replaced but had to stay overnight. Jose was so helpful and arranged a loaner car for me. Amazing customer service.
Thank you so much.
They placed a lean on my cash purchase - Flora885
I purchased a car cash and some how this people put a lean holder on my car. It’s been 4 months of no calls or answers to messages or emails. I have no title to my car. This place is a fraud. I have put a complaint with BBB, state department consumer Affairs and next I’ll be talking to the DMV. Don’t buy cars here!!
Wonderful Sales Advisor Lisa Sanchez - Midtown Atlanta
Great Atmosphere with no pressure environment. Stopped in on a whim while passing by.
Lisa Sanchez, was a delight to meet and what a true professional, she instantly made us feel comfortable.
Lisa has outstanding knowledge about the products and each vehicles differences.
Lisa was patient and offered immediate responses to the mired of questions on each vehicle we tested.
We immediately feel in love with one of the beautiful Cadillac’s.Lisa has us rethinking two other luxury’s car brands that are imported.
Bait and Switch - False Advertising - jnr
Dealer website advertises the GMC Canyon SLE shortbed at $249 a month for a 24 month lease, with $2000 down as part of a GMC special offer. Only requirements are good credit and that you own or lease a competitors vehicle from 1999 or newer, and that you do the deal by April 30. I own other vehicles, and my credit score is excellent. Make an appointment, go test drive the advertised truck which even has a $249/month sign on its windshield. Try to make the deal, and the salesman comes back something like $375 a month and $1400 down FOR THE SAME VEHICLE AS ADVERTISED. This is illegal. I walked out.