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Great Customer Service!! - karlag
Zack was very professional, helpful and informative. We communicated via email and provided pricing and discounts without hesitation. Other dealers would not even send a quote without insisting to visit the dealer in order to provide discounted rates. Once I decided to visit Galpin Honda to test drive the car, Zack had the car ready and took it for a spin. He took the time to explain all my options without any pressure and matched the lowest price from another dealer without hesitation. His customer service was phenomenal and made my car buying experience effortless. I would recommend Zack from Galpin Honda to friends and family. I am loving my new Honda Civic EX, thank you Zack!!
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Sales Team Leader
Internet Sales & Leasing Consultant
My future - Yolilove
Words can’t express the awesome experience of buying a new Promaster 3500 that MARIO was able to provide Me & my wife!!!!! I have work super hard for this day an so this MARIO he was able to get me into my New Ram 3500 Promaster!! Now my clients will be happier than ever iam a professional Moving Company and Mario is a professional salesman thank u Mario & Russell Westbrook of Van Nuys for helping move forward !!
Legitnesssssss - saragarcia84
Not only did this guy greet us with a smile, but with cakepops too!! ( we got lucky his wife made extras) I walked in very nervous because buying a car is a pretty big deal; and Steve just made me and my husband feel comfortable, he was completely honest and never rushed us into buying a car. He was very patient with all my questions and answered them with detail. He gave us time to walk around without rushing us. We made the best decision with his help and are now happy owners of a brand new 2019 Rav4!! Did I mention this is the 9th car my family has purchased from him? I don't think we will ever go back to any other dealership if its not at Toyota with Steve :D Thanks Steve!! We LOVE our new car!!
#1 Internet Sales Consultant
Retail / Internet Sales Consultant
My Favorite Salesman & Dealership - DJMINUSLA
I love this Dealership, they are all around great. Zakk is salesperson of the decade with me. I’ve bought 4 cars from him and sent two friends to buy cars as well. The service department is spectacular, Paul has went all out to make sure that I’m taken care of and it’s always a pleasure to see everyone there. Thank you Universal Mitsubishi for being genuine stand up people !
Internet Sales Manager
Great experience, Audi went above & beyond to make it happen - StephK
When I came in, I was a bit upset and not in the best mood. It wasn't the people in service who caused this at all. The whole situation with my car was just upsetting, but even in a bad mood Ken was able to handle the entire situation and take good care of me. He went above and beyond and made sure that I got what I deserved on my car done, and he made it happen! Thank you Ken and thank you Audi!
Audi Brand Specialist
Excellent - E30018
Jerry Roeder (service advisor) explained the service and timeframe. He fully answered my questions. He was professional, knowledgeable and personable. Everything turned out as explained.
Internet Sales manager
Internet Sales Manager
Recommend for honest, friendly, no-pressure customer service - City of Angels
This was the easiest, low-stress new car purchase I've ever had! I worked with Karine Arzumanyan, Artur Martirosyan, and Alton Ho in Sales. They were so pleasant, very accommodating, with no pressure.
If you want to deal with honest and friendly people without pressure, I highly recommend going to them.
Sales and Leasing Consultant
professional, efficient customer service - TLAx1
On arrival I was greeted and escorted to Zach's desk while he was being paged. Art was working at his desk and when he finished and Zach hadn't return yet, Art asked for my key fob and started my service process. When does this happen any more? My experience these days is if you're seated at someone else's desk no one will offer to help you. You sit and wait ...True customer service.
Excellent Experience with Anita Lee - Doug1022
I recently purchased a 3 series BMW from Center BMW. Anita Lee helped me with the sale. She was professional, courteous, and knowledgeable throughout the process. Anita even went out of her way to deliver the car to me in the evening when I couldn’t make it to the dealership. Will definitely recommend Anita to family and friends.
Internet Client Advisor
Great Work - lettuce
I brought my car in to check out a steering wheel concern. Sarkis had the service workers look into the problem and worked on it. Sarkis was very polite and helpful to me.
Great customer service - TOMASH KROO
I’ve been going to this dealership to get my car serviced before a very long time. And the person you want to go to is Jimmy!!!!
Excellent all around - AG
Sergio was great in every way. He was friendly and made sure my car got washed. He did a great job. I will ask for him again to be my service adviser.
The best anyone has explained all the controls in the car. - VICTORYBOB
They took the time to explain and setup all the controls better that anyone has before and this car has a lot of goodies. Very nice RS5.
Excellent service but pricey - Donn T.
Eric Blackmer was great. He was professional and efficient. Only issue is that the cost of the oil change and filter change seemed a little on the pricey side.
Volvo Service . - Jorgef
Martin was extremely helpful.He call me a few times to let me know what was needed for my car. Always very attentive. Definitely I will go back.
Great services - alpham8
My recent experience at this dealership has been great and pleasant. Patrick was very helpful and open in answering my many questions and providing the assistances to make sure I have all the facts before I made final decision.
It’s a wonderful experience also being assisted by Julie, the delivery specialist. Wth her patiently explanation of the technology features of the car and repeated instructions and practices I learned to use most of seemingly intimidating features in a just short period of time.
I will recommend their services to anyone who is looking for a good car buying experience.
Delivery & Technology Specialist
Sales & Leasing Consultant
Angela is Great - kora44
My husband and I had the morning off from being parents as my daughter was with my sister, so my hubby and I decided to go look at used cars. We went to 1st dealership because it's right by our house. We pulled up and here came Angela - smiling to help us. I liked her right off the bat because of her smart shoes - flats that really look comfortable. Also her Jewelry was beautiful and matched perfectly to her outfit, but did not look to expensive. The reason I say these things is that her first impression made me feel comfortable. If you are comfortable with your sales rep, you are more likely to be able to talk to them about the price you want to pay and what you really need in a car.
In the end my hubby and went back and bought another car from Angela. We loved working with her that much!
Excellent customer service - Uniqueduff1
I recommend people to purchase a car here I love this place they actually want you to get a car I was going to leave and come back the next day and they told me I can get a car todayvabd I did same day they have very nice luxury cars and great price compared to other dealers i would defiantly buy another one !!! Highly recommend 😉
Quick response to email inquiry & fast doc signing. - liveonboca
Last Friday morning, November 30, 2018, I found the vehicle that I wanted on their website after browsing their new inventory. I sent them an email through their website. After going back and forth in the emails and a telephone call from the manager, we could not come to an agreement. More emails trying to get me to come in. Finally, I received a response via email with an acceptable purchase amount and a solid figure due at signing. I got there about 7PM. It was dark so the vehicle was pulled into the showroom. Test drives done, iPhone connected, paperwork signed and I was out by 8:30. Not bad for the last day of the month. I recommend this dealership, but know the vehicle you want and do your homework first before going in.
Service - BB
Definitely the best service and work I've had done at a Hyundai dealer after having very bad experiences at different ones previously. I recommend going there to get tour car serviced
Genesis Hyundai Sales
Great service and patience to my needs! - Kurtmac
Chay Taing did an excellent job in preparing my new CRV, as well as giving instruction pertaining to the vehicle operationally! A huge shout-out to the manager,Art, who really helped big-time in making this
Purchased a new vehicle - Ben13
Rafik babakhani is the best sales man i have ever met. Very honest professional and quick. I would recomend everyone to go see Rafik and George 1 million percent they will keep you happy and you will walk out with what you are looking for
Great purchasing experience - HPHPHP
Santa Monica Audi markets themselves as a no-pressure dealership. My experience definitely reflects that. Joe Ghandour is a very experienced salesperson and he was very friendly and helpful with my purchase. If he is your salesperson, you are in good hands.
Great group of people to work with - Hmckinneyiii
Lamborghini North LA had a car I had been looking for so I spoke with Ron and Josh over the phone regarding this car. They both provided me with all the information I needed to decide to fly out to look at the car. The car was in amazing condition just like they marketed it. Everyone at the dealership was welcoming and easy to work with. They made the buying experience seamless and I would definitely recommend working with them.
My experience at Chevrolet of Montebello - Pobre, Fabuloso19
All the personnel who assisted me were very friendly and helpful which it made it easy and convenient to make my decision to purchase my car. I recommend to make a plan on your next purchase of a car as to what kind of car and price do you want and talk to Diana Zaragoza, salesperson, at Chevrolet of Montebello and she will assist you to get your next car.
Excellent Service!!! - KarinaR
The whole experience was simplified and transparent. No hidden fees and stress free. Eli is kind and genuinely looking out for the costumers best interest. Never felt like he was trying to upsale me a vehicle I didnt want or would later have trouble paying for. We went in looking for an affordable commuter car for my husband, and left the dealership with just that! He listens to what you want and does his best to make it happen at an amazing price. I'll definently be returning for my later purchases and sending my family and friends his way. Thanks again Eli Castillo.
Great service team. - Silocade
I regularly service my Ford and they have consistently done a great job and are quick to get me in and out. A fab team !
Happy customer - Hart2
Blake was awesome. He took his time and explained everything. Would buy from him again. Galpin Volkswagen is always here for my service and sales.
Just purchased a 2008 550i from Dave at Silver Star. Not... - dtech01
Just purchased a 2008 550i from Dave at Silver Star. Not a high pressure salesman at all. Very friendly. Had us in and out of there in 45 minutes. Would definitely do business again with Silver Star. And especially with Dave.This is also our second car purchased from Silver Star.
Car purchase - Kraemer1
I highly recommend blue rhino the salesmans Fred And Gearge did I great job helping me with my purchase and were very professional to deal with. Blue Rhino has a lot of quality cars on there lot and went out of there way helping me.
Volvo Service Advisor
Culver City Volvo Cars
Assistant Service Manager
Audi Beverly Hills - A Fletcher Jones Company