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Legitnesssssss - saragarcia84
Not only did this guy greet us with a smile, but with cakepops too!! ( we got lucky his wife made extras) I walked in very nervous because buying a car is a pretty big deal; and Steve just made me and my husband feel comfortable, he was completely honest and never rushed us into buying a car. He was very patient with all my questions and answered them with detail. He gave us time to walk around without rushing us. We made the best decision with his help and are now happy owners of a brand new 2019 Rav4!! Did I mention this is the 9th car my family has purchased from him? I don't think we will ever go back to any other dealership if its not at Toyota with Steve :D Thanks Steve!! We LOVE our new car!!
Top Reviewed Specialists At This Dealership
#1 Internet Sales Consultant
Retail / Internet Sales Consultant
Service - Tavares23
Renee was very helpful with getting me setup with my vehicle and the timeliness was very helpful strongly recommend the dealership service motto. I will definitely be back.
Great Work - lettuce
I brought my car in to check out a steering wheel concern. Sarkis had the service workers look into the problem and worked on it. Sarkis was very polite and helpful to me.
SALES AND LEASING CONSULTANT
The best anyone has explained all the controls in the car. - VICTORYBOB
They took the time to explain and setup all the controls better that anyone has before and this car has a lot of goodies. Very nice RS5.
Internet Sales Manager
Excellent service but pricey - Donn T.
Eric Blackmer was great. He was professional and efficient. Only issue is that the cost of the oil change and filter change seemed a little on the pricey side.
Great services - alpham8
My recent experience at this dealership has been great and pleasant. Patrick was very helpful and open in answering my many questions and providing the assistances to make sure I have all the facts before I made final decision.
It’s a wonderful experience also being assisted by Julie, the delivery specialist. Wth her patiently explanation of the technology features of the car and repeated instructions and practices I learned to use most of seemingly intimidating features in a just short period of time.
I will recommend their services to anyone who is looking for a good car buying experience.
Delivery & Technology Specialist
Sales & Leasing Consultant
Angela is AMAZING - Kimmyku
I’ve had the pleasure of working with Angela for almost 3 years. No pressure sales approach, very knowledgeable and her customer satisfaction ratings lead the charge in the automotive industry.
Everyone loves working with her. If you’re in the market for a new or pre-owned car - she will make the experience second to none. Pop in and say hello to Angela - and within the first 5 min you will see why her repeat business is off the charts.
Wishing her continued success-all the Best!
Great experience! - Highlander Hybrid
I purchased with Jeff Grodin at Ventura Toyota and couldn't be more impressed with both Jeff and the dealership overall. Jeff quoted me online; honored the quote, and had the car ready for delivery when I arrived. Would definitely recommend this dealership over others in the greater LA and Ventura areas...
Purchased a new vehicle - Ben13
Rafik babakhani is the best sales man i have ever met. Very honest professional and quick. I would recomend everyone to go see Rafik and George 1 million percent they will keep you happy and you will walk out with what you are looking for
Great Experience - Steph
Thank you Santa Paula Chevrolet for having such a great staff. They are awesome and very kind. Not pushy at all and worked on getting me the best deal they could. Definitely would come back when I'm ready for another new car.
Prompt, Friendly, courteous - Jeep
Scott was quick and prompt checking my vehicle in for service, and checking in with me for contact info if I should have any questions. Great job to all staff!
Internet Sales Director
Great group of people to work with - Hmckinneyiii
Lamborghini North LA had a car I had been looking for so I spoke with Ron and Josh over the phone regarding this car. They both provided me with all the information I needed to decide to fly out to look at the car. The car was in amazing condition just like they marketed it. Everyone at the dealership was welcoming and easy to work with. They made the buying experience seamless and I would definitely recommend working with them.
Dealer staff resolved warranty issue with Honda of America - Earl the Hondaholic
The engine of our 2012 CRV with 81000 mi developed a intermittent noise on cold start-ups. This is a problem on a few Honda models using the same engine. The warranty was extended to 120000 on 2011 and some older Honda's with the same defective engine part but not on the 2012's.
Because the noise only happened during the first start up on cold days after it was parked all night, several evening drop offs were required before a Honda Tech could observe the symptom in the morning. During that time I was being helped by E. Mendoza a service consultant at the dealer. That consultant understood the difficulty of diagnosing the problem and was committed to identifying it and getting it fixed. Good Job, Thank You! I understood that Honda of America was contacted about my vehicle and the problem who then authorized the Dealer to replace the defective part. My understanding was that Honda of America would most likely pay the dealer for the repair. The vehicle was finished on a Saturday when Honda of America office was closed, so we charged the repair and took the vehicle home to use over the weekend. Both the Dealers people and us thought that was not a problem and the payment we made could be reimbursed after Monday when Honda of America gave final approval and reimbursed the dealer.
I was called by a representative of Honda of America in Torrance, CA. the following Monday. and was told that Honda of America would not cover the repair costs. Thus I would not be reimbursed the $610 charge. Obviously I was very confused and disturbed by this Honda of America position.
A few days later I met with B. Lewey of DCH Honda of Oxnard and discussed my problem. He also was very understanding and supportive of my position. He had been involved with the authorization from Honda of America before the repair was made and he committed to looking into the matter. The next day he phoned me with the good news that Honda was going to cover the repair and I would get reimbursed. Another Good Job and Thank you to Honda of Oxnard employees.
I greatly appreciate this level of service and support from Honda of Oxnard employees. I surely will return to this dealership for my next vehicle purchase and I also recommend them to anyone else.
Five previous Honda purchases, with plans to return!
Love my red Is!! - KO IS 300
Chris Pack is one of the best finance managers I’ve ever bought a car from ,, He is honest and respectful, he had answered all of my questions to the T. Chris Pack has made it possible for me to purchase my dream car when I thought it wouldn’t be possible. Chris Pack is the real MVP!
Fleet Sales Manager
Great service team. - Silocade
I regularly service my Ford and they have consistently done a great job and are quick to get me in and out. A fab team !
Happy customer - Hart2
Blake was awesome. He took his time and explained everything. Would buy from him again. Galpin Volkswagen is always here for my service and sales.
Just purchased a 2008 550i from Dave at Silver Star. Not... - dtech01
Just purchased a 2008 550i from Dave at Silver Star. Not a high pressure salesman at all. Very friendly. Had us in and out of there in 45 minutes. Would definitely do business again with Silver Star. And especially with Dave.This is also our second car purchased from Silver Star.
Simply Awesome!!! - LS400 Club
Awesome selection of cars!! Nice guys!! No pressure!! Great prices!!
Demetri and Georgi were a blast to work with and I got a rate I didn't expect.
Unexpected Excellence - ChevySS
Found an unbelievable deal here at Sports Trend Auto Sales! My husband and I are car guys. We go through cars every 1-3 years per car so it seems like we are buying a new car almost every year to 18mos. Our Crafted Line Lexus E-350 was coming off lease in December so we were looking at some cars and came across Sports Trend Auto Sales in Sherman Oaks off Sepulveda. I called Jonathan at Sports Trend about a 2015 Teslawith 3,200 miles on it. Red with 21" Gray Rims. Couldn't pass it up! It is a sweet ride! Jonathan and his manager hooked us up! I believe we made out so well that we will continue doing business with them! They have a lot of like new pre-owned high end cars with low miles! A must see! Highly recommended!
Everything you ever wanted in a dealer, but its not a dream! - limelife
Do not expect any flashy signs, snake oil salesman, or hot coffee in a poor attempt to win you over. These guys *only* sell hand selected cars that meet very strict requirements. There is no nonsense in these cars, and no long winded pitch to convince you to buy anything. They know what they have, and they tell it to you right upfront. We drove all the way from Chicago, IL to California to buy a car from these guys sight unseen, and it was such a good experience we just bought another from them! This place will not be beat, price, quality, service, doesn't matter, you WILL not find a better place.
New Purchase - mstone5
I came in to trade in my car for a new lease. Larry did a great job showing us and test driving various models. We finally settled on an A4. Love the car!
Resolving of previous problem. - GEORUSSELL
Mission hills Hyundai reached out to me today and apologized for any problem with the purchase price and warranty on the new battery. They explained the difference between the original batteries warranty and a new battery warranty. Being a loyal customer they wanted to make sure I was happy. So they offered me a complete detail of the car to offset the price of the battery. I feel this is very generous offer. A very happy and satisfied customer.
Bought out our Lease - zarekdietz
We had such a great experience with the Woodland Hills Keyes location. We had leased our Sonata Hybrid and now 3 years later decided to buy it out. All the staff at this location were amazing and a pleasure to work with. Of all their Hyundai locations, this one by far has the best staff and customer service.
this time is much better - KANOKWANMALIWAN
Kenneth was very nice and friendly and listen to my request very well. The atmosphere of the service department is better than my last visit.
Bait-and-switch practices! Dishonest! Beware! - Danny T.
Bait-and-switch practices! Dishonest! Beware!
I called today their sales department and spoke with Aaron inquiring about a pre-owned vehicle asking if they can make it OTD price I was willing to pay. He responded that yes. I asked him again and again asking if he is sure providing him on his request with the Stock # and their internet price. He confirmed 3x all together, saying twice "yes, we can do that". After arriving at the dealership 45 minutes later and receptionist called Aaron telling him that I am there, suddenly she turned to me and said that he is on a lunch brake. Another salesman came who showed me the car, but when I was ready to pay telling him about the price and agreement I had with Aaron, he brought a paper with their regular price. I repeated that I had agreed upon price over the phone with Aaron. Then he "tried" to find some notes in the computer, then he "tried" to find Aaron, telling me at some point that "he is nowhere to find". After 15-20 minutes sitting and waiting there I heard that the receptionist started calling for Aaron on their PA system. She called again. Another 15-20 minutes passed. It looked to me like he was hiding. At the end, highly anticipated Mr. Aaron showed up denying his agreement, claiming (read lying) that he told me "we can discuss". Advice: if you call them, record the phone call, or ask them to send it in writing before heading to the dealership.
Ms. Brandi Grower is a consummate employee @VW - Ms. Jackson
I have known Ms Grower for a few years everytime I go to VW she us very professional and pleasant she has great customer service skills. I truly hope she is recognized for her outstanding work.
Purchase of 2019 Toyota Priux - Niece281
A sincere "Thank You" and kudos to Paul Panz who did such a good job for me when I purchased my new car Prius. Am really enjoying my new 'ride'!
Great experience at Frontier Toyota Service Dept. today 3/30 - Gloria
Lily Gamboa was a great help, and very friendly. Lily answered my questions, was knowledgable and able to make recommendations. She was quick and efficient and very polite.
Liars!! - Jesse
I drove over 150 Miles almost 3 hour drive to this place so they could just lie to me. The deal was done already I just needed to go in and sign paperwork and Sal the manager comes out and adds 2k to the deal we already had. They got no honor in this place and bunch of clowns can’t believe they made me waste my time and money like that. Wouldn’t recommend this place to anybody, all they sale is lies here. STAY AWAY FROM THIS PLACE!!
Mercedes of Thousand Oaks is Amazing! - robert1983
This is the second GWagon we are buying from Silver Star. Doug is definitely a leader. Calm, and gets the job done. Thanks Doug for your help with my 2019 G63.
Assistant Service Manager