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Quick, Easy, and Awesome Customer Service - tina_ghada
Alex M + Omar provided another great experience for me while leasing my new car-- They are consistent and serve me as a valuable client. Love my new Lexus UX!
Top Reviewed Specialists At This Dealership
Great services - alpham8
My recent experience at this dealership has been great and pleasant. Patrick was very helpful and open in answering my many questions and providing the assistances to make sure I have all the facts before I made final decision.
It’s a wonderful experience also being assisted by Julie, the delivery specialist. Wth her patiently explanation of the technology features of the car and repeated instructions and practices I learned to use most of seemingly intimidating features in a just short period of time.
I will recommend their services to anyone who is looking for a good car buying experience.
Delivery & Technology Specialist
Internet Sales Manager
Sales & Leasing Consultant
The Best Car Dealership EVER! - dealerrater4374
The perfect car buying/leasing experience. Steve Wolpa was experienced, knowledgeable, pleasant and patient. We had lots of questions and concerns. We changed our minds about color and equipment. Nothing was so much as an inconvenience, much less a problem. Even the always-tedious paperwork involved in returning one vehicle and registering another, signing disclosures, processing payment, etc. was handled with a smile by Michael Iriana. Options for services and maintenance were explained thoroughly without the customary, fear-based, high-pressure "upselling." Plus, the dealership is sparkling clean and even had great snacks and beverages. What more could you ask for?! I will return to Keyes for all my automotive sales, leasing and service needs and will recommend them to anyone who asks . . . and even some who don't!
Bad dealer - Rudym18$
The dealer of Valencia is making me pay for my License plate when I just got buy the car and I don’t got a license plate on my car and I have to pay 303 dollars that’s a bad dealership if you wanna get a car
Unorganized and dishonest - Chux lexus
November 2018 traded in 2012 rx for used 2116rx After 6 weeks and no regestration or title had arrived I did an online check with dmv and it shows the 2012 was still in my name and the 2016 was not in my name. Numerous calls to dealer ship and not a single call back . After
a three hour dmv visit I learned that the dealership turned in an incorrect mail address and neglected to turn in a release of interest on my trade in and they had incorrect license plates on the 2016! Jim fall Lexus reported to Lexus Corp and car fax that the 2016 had a 15k service (OIL CHANGE) the oil was not changed in fact the filter housing was over tightened so much that it had to b removed with an impact driver and replaced at my expense!!! This was my second purchase from JF Lexus there won’t be a third!
Very poor/bad service from sales people after you purchase - Zuziee@downey
Very bad treat customer from sales people after you bough your car, if you try to call and talk to the sales people will not helping you at all. I never ever mention this dealer, Lexus of Woodland Hills to any one at all.l don’t see name on the list below
My first check up service with excellent service - Armen
When I first went to Lexus of Glendale for check up, the worker named Greg customed me. He provided me with an excellent service. I’ll recommend this service center, especially Greg to costume you because he is professional and nice in his job.
Lexus Santa Monica