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Naim was a very good salesman, very patient and very very... - fhb
Naim was a very good salesman, very patient and very very knowledgeable. He went to the fullest extent to find the perfect car for us.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Clean dealership, multiple salespersons available so no... - Kelly T.
Clean dealership, multiple salespersons available so no waiting, inventory was adequate and the financing department was very efficient. After we came to terms on the final purchase price, the time to sign and be out the door was only 20 minutes!
Great service - K
I bring my vehicle in as needed. Their time estimate is good. If additional maintenance needs to be done, they do the work as quickly as possible. The staff, especially Ed K. , is friendly and efficient
The service was quick. The 45 minute wait time turned out... - Wiltak
The service was quick. The 45 minute wait time turned out to be 20 minutes. And the crew did their best to help me with a feature question on my new car
I really appreciated everything that Trudy did to help me... - Joe
I really appreciated everything that Trudy did to help me get my car service/ every company desires to have people like her on their team... thank you Joe
All I wanted was a simple synthetic oil change done. When... - ram
All I wanted was a simple synthetic oil change done. When I looked at my bill, your technicians charged my wife for air and cabin filters. I also noticed the vehicle wasn’t even washed when my wife brought it home.
I have never been to a Toyota dealership where after the service was done, the vehicle wasn’t washed. I live less than a mile from this location and will probably never come back.
I understand a long wait because of Covid situation we... - Reynaldo
I understand a long wait because of Covid situation we are in right now...Hopefully the waiting time will get better as soon as this pandemic is over..
BUYER BEWARE. Go somewhere else. These people are not to... - theresakudrle
BUYER BEWARE. Go somewhere else. These people are not to be trusted.
In November I purchased a used Minivan for my business. While I'm aware of the inherent risks of purchasing a used car (I worked in the car business for 10 years), I purchased it from a dealership instead of private party or an auction, hoping that the car would have been checked over thoroughly before being put on their lot. I was wrong.
Within days the check engine light came on. Two weeks later, it wouldn't even start. It needed a new fuel pump switch. Now a month after that and the check engine light comes back on as well as the oil change light.
Within 60 days and less than 500 miles that I've put on the minivan (most of those miles have been taking it back to them because I live over an hour away) it has needed a fuel pump switch, oil change and now a catalytic converter, which they want to charge me at least $1000 for.
They obviously did NOTHING to this car before sticking it on their lot and taking my money.
Dealerships like this give all the others a bad name. I gave them plenty of opportunities to fix this before writing this review. My husband spoke to everyone from the sales managers to service directors.
My advice, don't buy anything here, don't service your car here. Their customer service and all around moral decency is atrocious.
Very disappointed in this dealership, they were very rude... - Anonymous
Very disappointed in this dealership, they were very rude and dismissive.
They were late to our scheduled appointment. When we asked to see used vans they said “oh, we sold most
Of them today.”
Very unprofessional sales manager and sales team. Felt... - Merida42996
Very unprofessional sales manager and sales team. Felt rushed and the manager would send out other people to talk to us instead of him doing it himself.
Frank Toyota - Highly recommend - CBH81
I highly recommend doing business with Frank Toyota. I’m on my second vehicle from this dealership and have had excellent experiences whether dealing with the sales team, finance team or service team. This is a family dealership and the care they show for their customers and employees - many of whom have worked there for their entire careers- is very evident. You absolutely can’t go wrong doing business with Frank Toyota!