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Great experience! - Onelungjustin
I had a great experience here with Jeff. He was nice and friendly and made the process simple and easy. Would highly recommend to a friend.
Top Reviewed Specialists At This Dealership
Internet Sales Professional
Always excellent and friendly service dept. - WBACH67
Prior to making Capistrano Mazda my dealership of choice to take my Mazda to for service I visited a Mazda dealer in Irvine (which is closer to where I live). Let’s just say that they are not nearly as attentive to their clients needs and don’t seem to care about retaining them. When I made my first service appointment at Capistrano Mazda I just happened to get assigned Cyrena as my service advisor and I am so thankful I did. She is very friendly and attentive to her clients! You can tell from the moment you arrive for service that she is genuinely happy to see you and you can trust her service recommendations. She will not try to have you add on extra services.
Sales & Leasing Consultant
Sales & Leasing Consultant
Tyler is the best car salesperson I have ever dealt with - oliver
The rest of the people at John Hine are right up there too. There is no pressure to buy, with fair pricing and trade-in values, great service department, and management that clearly puts the customer first, before and after the sale. I have bought 25 new cars in my life, made all over the world and the last four came from Tyler and John Hine.
Internet Sales Manager
Amazing customer service - MazdaMS3Guy
This service center is great. I trust Mazda to take care of my car. And the service employees are fantastic. Patricia always goes above and beyond for her customers,
Fred Bandi and Bob Baker Mazda was Amazing - carguymazda
Fred Bandi was the best!!!
Just bought my daughter her first car! Fred is a class act, professional, easy, and straight forward. Answered all our questions and stayed transparent the whole time. This is the way buying a car should be!
Helpful - HOME
All good. Decided to go back. Working out new deal. Dealership willing to work with me. Much appreciated. Tony and Allan helped work things out
BEWARE OF THESE LIARS AND SCAMERS!! - ChibiChan
Is there a zero star option?? DO NOT BUY FROM THIS SHADY DEALERSHIP! THEY ARE LIARS AND HAVE SKETCHY TRICKS TO GET MORE MONEY OUT OF YOU! I feel sorry for anyone that buys a car from this dealer. I was smart enough to catch their tricks and lies on the spot and walk away...
I came in with a pre approved check from NavyFed and $1000.00 down payment cash. After hours of negotiating we finally worked out a deal, or at least I assumed so... and all of a sudden they tried to trick me into signing a credit check application (even after I repeatedly told them, "I am NOT running my credit, I have a check from NavyFed and $1000 down payment"). They still handed me a Credit Application and said it was "required to give them my ssn and sign a credit application in order for the dmv to approve the sale" LIES!! I'm not stupid. I laughed at them and said, "I'm not signing that, I've never in my life heard that one before!" Then they had me sitting for a very long period of time till they walked back up and said to me, "Sorry, we won't do this deal without running your credit." So I walked out. They wasted me entire night and hours on end! DO NOT LET THESE GUYS TAKE ADVANTAGE OF YOU OR TRICK YOU INTO BUYING SOMETHING, THEY ARE GREEDY SCAM ARTISTS AND LIARS! A very greedy dealership, would NEVER give them a second try.
We loved Tuttle click Mazda! - MazdagalSav
We had the best experience at Tuttle click Mazda with Alex Torres and Denise! I would absolutely recommend this dealership to anyone and everyone. They made the process easy and quick and I never felt that I was being overcharged or taken advantage of. They were extremely fair and I am thrilled with my car as well as the overall experience. On top of that I would absolutely recommend the Mazda brand! It is the most amazing car I could imagine. Thanks to the whole team for making my car experience amazing!
Worst customer service - Mazdaelcojonsucks
My girlfriend brought her car in today to get a recall part replaced and the service guys destroyed the paint on the hood of her car. They refused to own up to it. The service manager was not in today and the General manager Chris George would not talk to me. I requested to speak to him multiple times and even asked for his card with his employees would not give to me. I would rate lower if I could. Also since she's a girl they told her that her paint was oxidized and its clearly scratched up.
Master Service Advisor