Best place to buy a car - Junior08
Best place to buy a car, we loved our salesman, Seth. He worked with us to get the car and price we needed. Thanks Seth.
Top Reviewed Specialists At This Dealership
Senior Sales Professional
Great Service - Bosieboss
I had a great experience, got a car very fast. The teams let me try two cars driving them around and make my pic. They wouldn't let me drive every car if I wanted to. Customer service was great and I enjoyed buying a brand new car from Nissan.
Great service and friendly staff - ZZman
Always receive great service. I have been a customer for several years and will continue to visit for all my service needs. Dealership is always clean.
Staff was superb helpful - nadiaquezada.df
Everyone had a great attitude and very friendly. Joes Vazquez made my experience very easy and was super helpful. Robert Dueñas gave my a had excellent service and great knowledge also went out of his way to make the purchase easier! Omar Gaboa has the best attitude, was super friendly and willingness.
Certified Sales Associate
Certified Sales Consultant
Fast and friendly - Kestler22
Best service ever, I will never go anywhere else. Bad experiences at other Nissan location but not here. I will definitely be back for my next service again.
Thank you - MG Housekeeping
I had the best experience finding a vehicle that worked for my business thank you shannon ray for your help you truely cared what i needed and what i wanted I appreciate you and the time you took to help me.
Internet Sales Manager
Great customer service, less than perfect transaction - Cntrygynsd
I'll start this off by saying buying a car is never fun. Picking out the perfect vehicle, test driving, negotiating and then the dreaded "finance guy" at the end. It's a long, tiring, mentally taxing process leaving you excited and terrified at the end.
My experience at Temecula Nissan was decent but there were definitely snags. We'll start with my sales guy Josue. Beginning to end he was very pleasant, not high pressure, and provided incredible customer service. If I were to stop here I would give 5 stars without hesitation. Of course the car buying transaction is broken into three main parts, salesperson, vehicle and finance. This is where things become less than perfect and I want to say for the record I'm artificially weighting Josue's piece to make 4 stars. If I were weighting things evenly I'd probably say it was 3.5 stars. Why did I give him more weight? Because the vehicle was less than perfect and the after service didn't go as planned. It was Josue that made this bearable by going the extra mile. He was pleasant and accommodating throughout the entire process.
The vehicle was a slightly abused Nissan Maxima Platinum edition. Someone had smoked inside and clearly (in hindsight) didn't take terribly good care of the paint. The car was otherwise in good condition with low miles and had everything I was looking for, which is why I considered it. Josue offered to have the smoke smell and a couple door dings removed and it was written into my contract. On the day I took it in for this service I was expecting 3 hours (which is what Josue thought it would take) only to find out it needed to stay overnight. They provided me with a loaner Maxima and Josue offered to drive my Maxima back to me (45 miles away) the next day for my troubles. The car was delivered the next day as promised with 0 smoke smell, fresh and clean. Not artificially masked. Unfortunately the door dings (apparently) couldn't be removed.
There was trouble in finance (isn't there always) as they thought they would be able to get me a substantially lower interest rate so I signed the contract with that interest rate in mind. Unfortunately they weren't able to go as low as they had hoped (but lower than what I myself got pre-approved for) so Josue (again) drove the new contract down to be signed. The payment quoted was correct and without the finance guy to explain the charges I signed the agreement. They mailed my copy to me and the problem with signing paperwork away from the dealer became apparent. There was a charge for cancelation (which I signed I didn't want and wasn't present on the first contract) of $417. But, I had already signed the new agreement (my fault for not dealing directly with finance).
The car, well there has clearly been rear bumper damage (clean carfax) as there is a very dull large spot on my bumper that didn't show up when I bought the car (maybe it had a good wax job) and the paint is pretty scratched up (black car) which also didn't show up until I washed it. Most of this can be buffed out and the bumper repaired but definitely a fair amount of work for a certified used car.
Long story short, pay attention to every detail with this dealer. My experience could have been isolated but just food for thought. I will say this, they were very pleasant to deal with and they did do (most) of what they promised.
Josue 6 stars, car 3 stars, finance 3 stars.
Customer Relations Manager
Great service with friendly helpful staff. - Ker
On vacation and discovered piece hanging down under carriage. Drove into dealership to make an appointment and they fixed it on the spot. Helpful with a smile. Wish they were all like this.
Altima 2015 Lemon - Ajmcc
My 2015 altima transmission shot out car is no good had to junk it. Also recalls 9 and. The dealership service Felipe wouldn't perform the recall saying they aren't allowed to look under hood.
Buying a car - Jessica
Raj and felix were great! Great customer service and wonderful along helpful. Provide great information and made us feel comfortable. Thank you all for your hospitality.
The sales person Nic cardella was phenomenal. He has been ex - Tesfaye
Nic has been exceptional, honest and forthcoming. I would recommend him to any buyer. Make sure you talk to him first as he is an honest salesman.
Happy with the purchase - Aldananess
My sister bought the car from this dealership. she's so happy with her purchase. Himani helped her in the whole process and made everything easier...and a happy customer walked out the lot:)
Awesome customer service - Pancho007
Overall amazing customer service. They answered all my questions and concern and did everything in a timely manner. Friendly people that care and not pressuring to do anything.
Questionnaire - SusanCamille
Everyone I dealt was professional and courteous. Was provided transportation to and from home by the dealership while my car was serviced. All was fine.
Car purchase - BA
Went to get my quote for new purchase , Tammy even spent hours with me even known we told her we not really sure We will walk out with a new car . She still walk me through all the features very detailed ... strongly recommended Tammy if ever think of buying a Nissans from Imperio Nissan
Excellent service - Verita
Anytime I've made an appointment to bring my vehicle in for service I've been able to get an appointment at my convenience, excellent timely service, snacks while I wait and free WiFi.
Thanks Luis Diaz - Bean123
Thanks Luis Diaz for the excellent service. I am very happy on how he dealt with customer like me. Maraming salamat. You can see him if you're gonna have your nissan car in service or wanting to buy new one
Fantastic Service Center! - Youwin!2016
I wanted to take a moment to tell everyone how great my experience was in the service center. I had a oil change appt and my service adviser was Mike Martinez. My appt was at 8am on Saturday. Mike was a great guy, very knowledgeable, and got me in and out very quickly, he even got my car washed for me! The service center was very clean, comfortable, and even had complimentary drinks and food. I worked in the car dealership business for over 6 years before I moved out here from NJ and I must say this is one of the best dealerships around. I will most certainly be back!
Easy going Dealership - Gabigabis
Came in a little hesitant but was greeted with a warm welcome by Von , He knew his stuff. It was painless and very easy going buying a car at Mossy Nissan Kearny Mesa . I highly recommend Working with Von.
Excellent Customer Service - Aaguilar77
Danny and Orlando went above and beyond with helping me buy my brand new Rogue. They definitely exceeded my expectations. I got an amazing deal with the overall price of the car, my monthly payment, etc thanks to Danny. I would definitely recommend this dealership and especially these sales men/manager.
Beware: false add and hidden cost - yjang
Expect more than 1k additional price when you buy a car from this dealer. They shamelessly charge unwanted accessories, which they do not include in the add. Terrible way of doing business. A popular way of deceiving customers in 80s.
Great service - Altima2011
Great customer service. Joshua was very helpful. He address all my questions calmly and politely. I would recommend Nissan Cerritos for service your vehicle. I would love to go back.
Tire service! - Nissan Service Review!
Two tires blown brought vehicle to service got the service done in a timely matter,pricing at fair value,over they did a fantastic job! Thank You!
Sales department - Dealerships .com
I would not recommend any one to dealership .I am talking about mossy Nissan Poway.these people are nothing but liers.I bought a 2014 Nissan sentra sv.the car was a certifid car.it all starts in the sale department.I bought a service contract one week later I decide I don't want it .I went to dealer chip to cancel.they almost didn't even want to talk to .as this day they never turn in paper work now I am going to take them to court.I have called Berne the internet sales manager.I must have called him 10 times left message he never return my call.now I am going to do this the hard way.they all so sold me the car out of gas.I ask about the gas Berne did nothing about it.I made agreement with Berne to get my car tinted.I tried to call Berne to set a appointment.never happens.I never got gas for car ethier.do not ever go to mossy Nissan Poway to buy a car Berne is a lier and so is Jason the sale manager.as done as the dealer chip got the check from financial center boy they did not want to talk to me at all.what kind of dealer is this.
Sales representative - Girldoc
I went to purchase a Nissan Leaf. Worked with a sales representative named Bill Dorrel. He was GREAT! Let me drive a few around, did not pressure me to buy. Took his tme and searched for other vehicles that matched what options I wanted. Found out they had just received one in the color and options I wanted. I purchased it that day! It was a great experience .
Mr. Akim Akimi is honest and genuine. - Alk10
I wanted to let you know the other day I came into your showroom and was greeted by Mr. Akim Akimi, a sales rep. He was professional, knowledgeable, and very friendly. He did not try and push us to a specific vehicle, but instead talked with us about our budget, what we expecting from the vehicle and how could the vehicle help better our lives. Even though we did not purchase a vehicle today, we will be coming back to Nissan of Escondido. Thank you Alan & Maria K
Great experience - Beto77
I am very happy with this dealer for several different reasons. First the salesperson, Amera, was a pleasure to deal with. She was very helpful.
The price on the vehicle I purchased was great as well.
Great Dealership - Xterra12345
Drove up from San Diego to look at a used car. Donte had the car ready for us to see and test drive. Donte was very helpful and made the process of purchasing the car go smoothly. Would have rated the experience a 5 star, but I spent close to 6 hours at the dealership. We decided to purchase the car within 45 minutes. So, I’m not sure why there was such a delay.
Service Visit - Nissan 08
I dropped my car off for an airbag recall on Monday 9/10 at 7am to Christofer Cisneros and received a call at 9:15am same day that it was ready. I was very pleased with the customer service I received from Chris, he did an excellent job handling my appointment as well as explaining recommendations for my car. Everything was handled promptly and in a timely manner.
Unwelcome Time killer literally a dead place ..LIARS - Nitin Kumar Swarnakar
My fiend inquired about a preowned car at Nissan Duarte which he liked very much (07/26/2018, at 3:30pm). Duarte said its available in stock, come and take the car. We reached there within 30 min, and waited for 40 min NO sale person came there to say even HI then a sale person came and told us I have a good and a bad news: Good news is that the car is available to see but we are not selling it. We will inform you about that car in near future when it will be ready. They suggested to buy another car. They have waisted total 3 hr inspite of scheduling the visit. I think they are liars, unprofessional and dishonest.
Palm Springs Nissan