Top Reviewed Specialists At This Dealership
Rediculous !!! - Challengerredlinered
Can’t even return a phone call !! Never a manager there ! Huge wast of time! Going to another dealer out of my way so I don’t have to go there !!!
Horrible customer service - Reynaldo Alvarado
I had taken my car last week to valley Kia to check my check engine light.. something very minor and had to waited about 4 hours but that was ok Bc I took the whole day off to have my car worked on .. so later that day after I drove off my light came back on and my car starts to shake so I'm like did they even do anything?? I call to schedule an appointment and they didn't have anything until next week so that made me a lil upset but when I got there they told me my appointment wasn't that day that it was the next day when I specifically confirmed Wednesday of that week over the phone even told my boss the same day that I needed that day off... so then they decided to speak to me like an idiot and I'm like no I'm not the one who made a mistake why should I be punished for someone else's mistake !! I've already taken 3 days off to have them take a look at my car but never again they are rude unorganized and incredibly disrespectful.. they don't care about anyone there.. I would not recommend going there to anyone
nothing but issues with the staff - pacsun1
if i could give these people no stars i definitely would. i traded in my old vehicle in february of 2017 for a new kia. we have had problems with them since they day after we drove out new car out of the parking lot. they had us come back 2 times because they messed up the paper work for our lease. after that, they keep driving through toll roads with my old car and i keep getting statements from toll roads wanting me to pay the toll fees. every time we call all star kia about it, a manager tells us to disregard the bills and that they will take care of it. now, almost a year later, we got a notice in the mail from an attorney saying that we pay the fees ( that are now in collections by the way) or we will be sued for the fines. this is beyond ridiculous we should not have to be dealing with any of this crap! we are trying to get in contact now to see what all star kia's excuse is now and to see how they will fix this situation.