Advertised price not the real price - SAMF
Posted price on-line, verified verbally and then by email that the listed price was the entire price and any additional charges for options or warranties would only apply if approved by me. Then added over $1000 for "Dealer Installed Options" that they claimed had already been installed. When we argued we were told to read the fine print in the ad that those options are above the posted price. When we suggested they refer to the phone call in which they verified that the advertised price was our cost, and read the salesman's email to the same effect., a sales manager finally offered to "take off" the dealer options. By then we wouldn't have purchased from them at any price.
Completely overjoyed - Jennifer Jaccard tucker
Great customer service
Go see paco people & drive home in your new car today!! I did 😊😊😉
With terrible credit & no money down---- just my trade in..
They really made me feel very comfortable they were very informative and answered all of my questions and got me the absolute best price I was very very happy!!
Would recommend Kia to every one!
Disrespectful brandy - Henry Clark
Well they keep telling me they send buy out check on old trade in .but brandy said she send check.liar liar liar i got car in 3/2/18 .and they still havent send check .plus my old finance company said for the xxxxx brandy to call them well she said when she feels like it she do it oh really now.when you feel like it.wow call that good service they suck i even complane to the owner nothing
Rip offs! - Kia owner
This review is my opinion based upon my horrible personal experience with this dealership. The service technicians tried to oversell me and then over charged me for the routine maintenance service. Initially they denied the over charge but when I challenged the fees they backed down and gave me a $75 credit. I waited over 2 hours for the service to be done. Finally I requested they get my car so I could leave. Trust, integrity and customer service is lacking at this location. Kia Temecula is awesome!!!!
Kia does not care about safety - 1023Alex
Kia does not care about saftey !!!!!!!!!Car disabled 3 times !!!Hybrid system to secound owner is under warranty until 60k. My first issue was cared for at 45k the secound on the same malfunction happened at 66k and returned the car back to me . Now the third time 85k and they won’t fix the issue but it’s the same one that never got fixed ? How is this good customer care you never fixed the issue .
The first time I was on the freeway the car disabled leaving me stranded . Secound time it disabled causing a car accident .
The third time a month after the accident leaving me stuck again and now reporting a lemon they won’t accept that the car is unsafe . Causing me to have to get a lawyer ? Why can’t kia just settle and give me a safe car ! I love this car but hate that I feel unsafeand am so sad I can’t ever bring myself to buy a new one because kia motors does not take saftey serious !!! The car disabled 3 times !!!!!
Does it really take someone dying or being seriously injured to actually care for this company ! Can’t believe national and the executive team doesn’t want to improve the image of safety .