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Quick response with any questions or concerns. - Carlos p.
Thanks first of all to the Betty n Jaquelyn for working hard to get me approved for my dream car. I drove from another county just because of all the transparency on pricing and working a deal that fits me..
Top Reviewed Specialists At This Dealership
Internet Sales Director
Best Service Department - vane98
Chris Julis was very courteous and helpful, best customer service I have received from any Chevrolet dealer. This will definitely be my to go to dealer from now on. Thank you
Great Job! - BigRib
Great service overall. Customer Service @ it’s best. I needed work done on my 2019 suburban which was going to take more than 7 hours took the shuttle service to the mall. Everyone was so helpful and nice. One thing the dealership might want to invest in for customers waiting for their vehicle is completely coffee. Every car I have owned I get my oil change @ the dealer and every other dealer has completely Starbucks coffee machine. that would be nice.
Great experience - Lucky Lee
I bought my 2019 Silverado from Premiere Chevrolet in Buena Park, and it was absolutely a wonderful experience. The sales person was honest, easy to work with, and absolutely helpful with everything, starting from personally giving me a call after I inquired about the truck over the internet, where other dealers only had their secretaries call to schedule a test drive, or only send a copy & paste generic email.
I can honestly recommend this dealership to anyone.
Professional sales service - Tadao
We almost left the dealership and go to another for a lower price but negotiation was handled well by SM Clay Rear . Kudos to Edmundo Bernal and Jimmy Dani
Good Customer Service. - Teo Babar
Jesse Ortega was very easy to work with, he help us a lot, Luis who work in the financing Dept was also very helpful..I will recommend this dealership to my friends and families.(Vivian and Teo Babar).
Great experience - pinelnikola83
I purchased a used 2014 malibu here and had a great experience. The business is also very clean and has a huge showroom. Thank you Guaranty!
Running back to delillo Chevrolet for service - Ssr fever
When the dealership damages your vehicle and does not mention it. When I called in, Jonathan McGee said the dealership would own up to it and replace the hood liner. He said he would order the part, never heard back after calling him. Great service.
Watch the price. They will change it on you. - Unhappy15
I was at this dealer on 9/12/18. I originally came to look at a 2013 Silverado 1500 price at just over 23,000. When I arrived I was told it was sold. So I found 2015 Silverado 1500 with the window price of 22981. We went to work a deal. I was pre approved for financing to 25000. I was trading a Jeep in with some negative equity. I was told by Andy and sells manager I couldn't get it for what I was approved for but to come up to 29000 and we would have a deal. So I left empty handed and drove 1.5 hours back home. I then got my approval up to 30000. Went back on Friday 9/14/18 and went in to do deal on same 2015 Silverado with same window price of 22981 in window. I was told that their online price was 25740 so that's what I had to pay. I said will your window says 22981 that's what I am legally entitled to. They said well I don't think we can do that. I said i was told Wednesday that if I was approved for 30000 I would have a deal so I drove another 1.5 hours to come and make the deal and they refused to work with me. They refused to unless I would go thru their approval process and have my credit ran again even though I was already approved and ready to fund the 30000. They then said ok we will work things out and call you in the morning and deliver the truck to you. I got a call the next morning from Magik and he said we won't take your financing but bring us a check for 33500 and we have a deal. So they want me to pay another 3500 more then what we agreed upon before and wouldn't use the financing I was approved for. So needless to say I won't be working with them. I will take my business elsewhere. DON'T WASTE YOUR TIME WITH THEM.
Well oiled machine - Tom 123
Even though cosmetics are usually not
covered under a limited warranty, being that the car was bought only a 1 1/2 wks
ago Joe Puerto(service manager) ok’d
covering it(dashboard leather separated)
Joe Perez(service advisor was instrumental advising the service manager on my behalf. Then Bill Brown
tied the whole thing together by calling the upholstery shop, giving
them my car and set me up with a loaner
Happy owner of new 2016 corvette - Jmgerie
Great customer service, non-pushy, Stephanie was non-pushy, very knowledgeable. The manager was very nice and personable. I will recommend to all my friends.
Just not a good over all experience on the initial sale.... - happyweller
Just not a good over all experience on the initial sale. Then worse on service. Total rip off.
Stock on hand was minimal and had 4kmi on the one I was interested in. Salesman threw in floor mats that weren't for the truck I looked at.
Service department charged me $85.00 to tell me they couldn't fix the trouble on my truck.
If you're looking for service for your ride in Orange... - Stumbo
If you're looking for service for your ride in Orange County/Los Angeles, please give Showcase Chevrolet a call. They have a great website at: http://www.showcasechevrolet.net/. I was extremely satisfied with everything about their operation.
I took my 2004 Corvette Z06 CE in for service based on recommendations I found on Corvette web sites and based on the fact that my daughter recently purchased a new Tahoe from the same dealership. I wasn't disappointed.
My car has 3k miles, is kept covered in the garage, and still has the new car smell. Essentially, it's still a new car and I intend to keep it that way. Showcase returned my car in pristine condition and looking as good as it did going in.
Alvin/Steve (service reps) have excellent communication skills. They kept in touch about the status of my car and took the time to answer all my questions, especially since I took it in the day the dealer warranty was to run out. I wanted everything checked and rechecked to make sure there were no warranty items that would be overlooked and where the cost would come out of my pocket if I had to fix them in the future.
The maintenance required at this time was called Maintenance II(oil change/inspection) and adjusting the handbrake. Also, GM had a free air filter parts/installation that was included due to the recent fires in Souther California. It was much appreciated because there was so much ash in the air for so many days.
In addition, based on my readings of Corvette web sites, it was recommended that the brake fluid be changed every two years. Alvin had my brake fluid tested and it was determined that it contained no air bubbles and looked to be in fine condition. This fact was documented on my paperwork and initialed by Alvin. There was not charge for their testing and I saved close to $100.
While I was waiting for my car, I also spoke with the finance manager (sorry, can't remember her name) who took her time to explain the different options available regarding extended warranties.
When I was checking out, I received a $10 off gift card which was partially applied to my initial service and the remainder to be applied to my next service. The cashier/receptionist was also very friendly and helpful (sorry, can't remember her name). Even the showroom salesman was cordial since I was checking out the seats of a new Corvette to see how they compared to my 2004.
While I didn't meet him, the service manager, Mr. Pattison, should be recognized for running such a fine shop.