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Make sure your car is safe to drive.
Knowledge, communication skills & caring - JB
What a team! Kristian and Dominic are great service advisors. To me they are the "face" of Merced Hyundai. They always clearly explain the service that needs to be performed (and service that does not need to be performed). I have been helped by both of them. AND today I got a free car wash without any charges for service!
they didn't pay off trade in. Getting repo for account... - winecke
they didn't pay off trade in. Getting repo for account that doesn't exist for a car that can't make payments on this
We recently bought a car and worked with Israel. He is,... - katel
We recently bought a car and worked with Israel. He is, without a doubt, the best salesperson we have ever worked with! And I mean that literally. We did our research, found out that he had a multitude of positive reviews over the past 4 years, and requested to work with him specifically. We found out the reason for all of the positive reviews! He has excellent interpersonal skills and went out of his way to be helpful to us. After we talked with him for a short while, we felt like we had already known him for a long time. He is trustworthy and got us a good deal, no games.
We also worked with Antonio in finance who was very good. They were both kind and honest, not something you necessarily expect at a car dealership. We will be repeat customers for sure.
Our experience in the service department was also excellent. Max was personable, professional, and friendly. He gave us valuable information about how to best care for the new car that we had just bought. We will definitely be bringing our car back for service.
Took my car to get some work done. They call car was... - Hector
Took my car to get some work done. They call car was ready on Thursday I went to pick up the car turn in my rental. Then they tell me they still need to send the bill to the extended warranty that was Thursday now it’s sat I keep calling leaving voice mails no call backs no information. I’m now with out a car and my car I just sitting there... very upsetting
OUTSTANDING SERVICE - Neil Williams
Chris Daniel does an excellent job of representing your dealership when it comes to customer service. When I arrived early for my 7:30 am. appointment he greeted me with a smile and said, " Good morning, Mr. Williams, what can I do for you?" Chris is very thorough and reviews everything when checking in and out as to what is needed and what was done to the vehicle which is much appreciated. He truly is an OUTSTANDING employee which is one of the main reasons that I return to your dealership compared to others that I have experienced over the years. Neil Williams/Hanford