Mazda Dealers near 95037

Couldn't hope for a better car buying experience! Ive... - kassie.villo

Couldn't hope for a better car buying experience! Ive gone to 2 dealerships before I went to Oak Tree. I'm just glad things didn't work out with the other dealerships because I had a better deal waiting for me at Oak Tree. They were not pushy, and were very courteous. I didn't feel pressured nor rushed, it was quick and painless! Lol I was in there for only 2.5 hours! No games and everything was pretty straightforward! After signing, Micheal Montuy, walked me out to my brand new CX-5 and, explained to me in the detail the car's features! No xxxxxxxx basically. If you're trying to buy a car, try going to other dealerships and go to oak tree and see the difference yourself. OR just don't waste your time like I did and go straight to these guys!

IF YOU WANT A HEADACHE, DO COME TO CAPITAL MAZDA - M

IF YOU WANT A HEADACHE AND LOST TIME, DO COME TO CAPITAL MAZDA. My car was taken there for warranty work at the the beginning of the month and during that time my car sustained body damage and items were not reinstalled correctly as I found a clip broken along with a connector not reattached. Capital Mazda acknowledges the damage and takes it to one of their approved body shops Streetside Auto body. Fast forward my car has been repainted twice due to poor workmanship because the base coat was not flat and had texture of a wall. Upon the last repaint the color does not match with the rest of the body. The shop owner of Streetside acknowledges the flaws, but continues to do subpar work. During the time at the body shop they put a dent in my rear lower quarter and tore my driver seat, Capital Mazda repaired those mishaps on behalf of the body shop. Capital Mazda is losing financially and a customer due their approved vendor. During all this I found out the bodyshop they used has state BAR violations, which I do not understand why Capital Mazda would not vet their vendors to ensure credibility. bar.ca.gov/pdf/accusatio… I requested Capital Mazda to take my car to another reputable body shop, but they refused and want to continue taking my car to their approved shop, Streetside. As a long term customer of DGDG I am applaud by the poor experience with this dealership. If you damaged something take responsibly and repair it correctly, it is that simple and it restores customer confidence, but Capital Mazda's leadership does not want to take responsibly, but rather take the economical way that benefits the dealership and not the customer. DO NOT SEEK SERVICE from this dealership. You'll save yourself lots of undo stress that these people create.

Customer service is dishonest. Horrible experience. The... - mjones3333

Customer service is dishonest. Horrible experience. The car we bought had serious problems with it and dealer would not remedy the situation. Then our contact at the dealership suddenly no longer works there. So what we had been told was no longer on record and our situation was ignored completely.Customer service is dishonest. Horrible experience. The car we bought had serious problems with it and dealer would not remedy the situation. Then our contact at the dealership disappears and suddenly no longer works there. So what we had been told was no longer on record and our situation was ignored completely. Customer service is dishonest. Horrible experience. The car we bought had serious problems with it and dealer would not remedy the situation. Then our contact at the dealership disappears and suddenly no longer works there. So what we had been told was no longer on record and our situation was ignored completely. Customer service is dishonest. Horrible experience. The car we bought had serious problems with it and dealer would not remedy the situation. Then our contact at the dealership disappears and suddenly no longer works there. So what we had been told was no longer on record and our situation was ignored completely. Customer service is dishonest. Horrible experience. The car we bought had serious problems with it and dealer would not remedy the situation. Then our contact at the dealership disappears and suddenly no longer works there. So what we had been told was no longer on record and our situation was ignored completely. Customer service is dishonest. Horrible experience. The car we bought had serious problems with it and dealer would not remedy the situation. Then our contact at the dealership disappears and suddenly no longer works there. So what we had been told was no longer on record and our situation was ignored completely.