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Brian Merrell is the BEST - Travelers with dogs 🐾
Brian Merrell is AMAZING! He listened and was attentive from the beginning of our search! We wanted a Metris for traveling and were pretty specific on the features we needed. He found exactly what we were looking for and made the purchase seamless.
There is a reason MB of Salem is rated 5-star in the reviews. Best vehicle purchase ever!
Thank you Brian.
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My tire blew at 8K miles. My car is a lease vehicle - DILIGAS
Your service center folks were very helpful. My issues were more policy related. My car is a lease vehicle and all service must be performed by the dealership. I live in Battle Ground. We have tire shops but because of the policy and what I viewed as a tire defect I called the MB emergency folks and drove my car home. (I was on a major highway with no safe area to stop, a wife who has cancer and if I got a tow, no way of getting home and other issues.) They arranged for a tow truck and I selected you because the NATO location is downtown Portland , It was after 2PM and I did not have the current schedule for riots in Portland. Your folks were ready for me when I got there and replaced the tire but since you do not deal with tire problems it cost me 324 dollars. Now I found out that the failure was due to a pot hole somewhere along the line (another Portland special) and so in that sense it was not a failure per se but then again these are runflat tires and should be somewhat stronger. Bottom line, the service was excellent. Folks very courteous professional and knowledgeable. Wish you had a Washington location.
Smooth, Professional Operation - Camtscott
I had been looking for a 5 Series BMW for quite some time. I required certain options. It was a perfect fit, as far as the car was concerned.
Contacted the dealer and came in for my appointment the following day. The staff was very professional, courteous, polite and were not high pressure in any way whatsoever.
The entire process took minimal time (I was already financed through my Credit Union) and before I knew it, I was out the door with a super low mile car with the options and colors I wanted.
For the life of me, I can't remember the sales lady name that helped me, but she was awesome.
Review - Keith H.
I had a very positive experience with this dealership and would buy another vehicle from them without any reservations. Competitive pricing and knowledgeable people. Thumbs up!
Best of the west - paganoavon
Mercedes-Benz of Eugene is simply the Best Mercedes Dealership in the west in my opinion. Sales, service and parts department is unsurpassed in customer service.
Mercedes-Benz of Beaverton