24 Alabama Mercury Service Centers

My name is Ebony. - ebonyhall80

My name is Ebony. I really enjoyed my time at you guys dealership with Prosper. He was a great help to us he went over and beyond for us. Top tier 10/10.

I took my car to the Ford dealership to get an oil change - caldwellsmom16

I took my car to the Ford dealership to get an oil change and alignment. Well the car was still not aligned and was shaking very bad. Took it back a week later they said it was fixed. No shaking. Got in the car and drove down the road... Shaking. Today was my third time for them to try and fix it. The car was brought back to me. I drove it and it was shaking terribly. I went to the service department and Bradley said he had three different people drive it and it didn't shake. I also talked to Tim W. Over the service department and he stated that he drove it and it didn't shake or nothing. He said he didn't know what else to do to get the car right because it drove just fine for him. I would never never ever recommend this place to anyone for service or to purchase a vehicle!

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

Friendly and helpful with getting a new vehicle after my - Samiam8186

Friendly and helpful with getting a new vehicle after my last Ford was taking too long getting repaired as a result of unable to get parts.

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama

Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1

Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.

Bought new Ford 500 in 2005, faithfully allowed them to... - mikecottonhill

Bought new Ford 500 in 2005, faithfully allowed them to perform service every time service was required by manual. Never notified about brake recall. Still no notice about gas tank technical service bulletin. Tires rotated incorrectly. New service writer unfriendly.

My original rating for this dealership was a 5. They... - leutnant

My original rating for this dealership was a 5. They repaired the sunroof and all went smooth. However, the sunroof now leaks an enormous amount. They were supposed to pick up the truck and fix it yesterday. That did not happen. When I called, I was told they would get to it when they could. Greg, the sales manager, was less than accommodating. I would now recommend you seek elsewhere for your vehicles.