I had traveled to Birmingham for the July 4 holiday when - Sasser
I had traveled to Birmingham for the July 4 holiday when my Jeep would not start on Saturday. Monday morning, July 3, I started making called to try to find someone to look at the Jeep. I called another Jeep dealer but they would not be able to look at it until the following week. When I called Jim Burke service department I received nothing but the best customer service! Their receptionist went above and beyond to find me someone to assist and even when I was accidentally cut off, she called me back. Brent, in service, said that I could bring it in and he would do his best to check it out but they were closing early. I took it to them and not only were they able check it out but they were able to repair it that day. Thank you Brent! Everyone I dealt with was very polite and professional.
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