Had our 30 thousand mile checkup on our 2016 Sorento, love this car and love the service department, Kathy is always so nice to us as well as the other service people. Someone always coming by checking on us to see if we need anything while we are waiting, they always go over everything with us. Always a pleasant experience. We love our Kia, gets great gas mileage, just took a six week trip and got over 34 miles per gallon even in the mountains. We have owned several Lincoln SUV's, and this car is just as comfortable and gets much better mileage, and handles so well. We know when we get ready to trade again, I am sure it will be a Kia.