Visit with Sales - Togo

I was there recently to see if I could possibly trade in my 2015 Fiat Pop on a 124 Spider. Unfortunately, I was unable to do that. Jason Seng was very nice and tried to make it happen but wasn’t meant to be. I saw Bob Pearcy there and he remembered me from three years ago, which was when I bought my 500. He even remembered the color. I was very impressed. Most dealers don’t even know who you are 1 week after you buy a car from them. I hope to be able to get a Spider one day and if I can, I will definitely get it there.

Horrible, Just Horrible. - Jeremy

Do you know what's great.....when I attempt to schedule service at a dealership through their website, and then I get an automatic response email that says "someone will be in contact with you shortly", and then you realize that "shortly" means "never". I then attempt to send an email to the email address provided as a point of contact in the automatic response email, and then nobody responds. I then attempt to call the toll-free number provided in the email, and the prompt system is broken and pushing any button gets your call disconnected. Finally, I attempt to contact the dealership directly and get the voicemail of the person who runs the service desk. I leave a message and nobody returns my call. Do you know what's great? Basic customer service. Do you know what you won't get from the service area at Salazar Fiat in Avondale? Did you guess correctly?