Best Sales Experience - djmessier
I don't usually look forward to heading out to buy a car. It's not usually a positive experience, often feeling like the salesperson or dealership is trying to take advantage of you. Not today. I headed to Royal Jaguar Land Rover after being sent information from a car search. My sales person was Nathan Clarke. He was the best ever. Friendly, informative and easy to talk to. Everything was right up front. No haggling, no pressure. The asking price for the vehicle was perfectly in line with its value and Nathan (and Royal) went right by the Kelly Blue Book price which I had already researched. Everything went smoothly and I left feeling well respected. Thanks everyone at Royal Jaguar Land Rover and especially Nathan for a great experience.
Rapport with sales. - No expectations
I called many times to keep updates on the I-Pace. When I called to get the latest on the I-Pace I was told it just left and they took 7 orders. I could catch the car in Chandler. I decided why would I chase the car to Chandler then come back and do business with them. Thanks Josh for the heads up. Don't think sales is there for the customer.