3 Arizona Alfa Romeo Dealers

Bill Luke did not disappoint. - janedoesmith

Bill Luke did not disappoint. After dealing with the horrors of other local dealerships and having two deals fall through, I was reluctant to even buy my car from a dealership. I found the exact car that I wanted online and called Bill Luke. Jacob from internet sales, helped me. He was awesome. I told him exactly what I wanted and he assured me that they could make that happen. I told him I did not wanna haggle once I got there. I told Jacob I wanted this to be a good experience. No going back-and-forth. He totally delivered on this promise. He set me up with Chandler. Chandler was amazing. He accompanied me on a test drive. We laughed and joked and had a great time. I test drove the vehicle. Fell in love with it. By the time I got back from the test drive, my paperwork is ready to sign. Full transparency. Cash deal. No dealer adds. Exactly what they promised… So I sat down with Christian. He helped me with all of the paperwork. He was awesome. I told him of my horrible experiences with Bell Honda. He listened and agreed that they suck. It’s nice to feel listened to and supported in your struggle. I had had a horrible week and these guys were just what I needed. Paperwork took just a few minutes. Super easy to do with their awesome digital desk screen thingy. Cool feature. The next day, I was stuck at work and let Chandler know that I would be in a little later to pick up my car. He was so sweet! He offered to bring it to me. An hour later, Chandler showed up at my building with keys, New car parked at valet. It was awesome. 180 from any experience I’ve ever had with any dealership. I highly recommend Bill Luke and this is coming from someone who despises dealerships. Every person I dealt with was professional and fun to deal with. It’s no wonder they’ve been in business since 1927. Keep it up. Bill Luke is the ONLY dealership in the valley that I would recommend and I just shopped for cars for three months solid. They’re a pleasure to work with.

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There is a reason why Alfa Romeo isn’t selling vehicles.... - 313speed

There is a reason why Alfa Romeo isn’t selling vehicles. There’s also a reason the ones sold seem to lose half their value in just a couple years. The vehicles have reliability issues. Among the most concerning are the software and electronic issues which have forced Alfa Romeo into buying back many of these vehicles under the lemon law. These reliability problems are made worse by a dealership network has routinely been rated as the very worst in the United States. Alfa Romeo’s corporate offices don’t seem to care much about these problems either. It’s no surprise that the similar problems forced the company out of the U.S. for 25 years. I won’t be surprised when that happens again. My experience at Alfa Romeo of Scottsdale illustrates everything that is wrong with this company. The TL;DR version of this story is simple…. DO NOT TAKE A CHANCE WITH BUYING A VEHICLE FROM THIS BRAND. If you do happen to own an Alfa Romeo and are one of the lucky few that have made it to the end of the warranty without software issues, you xxxx well need to make sure a dealership doesn’t mess with what’s working. Especially when you’re taking the vehicle in for it’s final service. That’s what I attempted to prevent. Had Alfa Romeo of Scottsdale listened, there would be a good chance I’d own another FCA / Stellantis vehicle again in the future. Now I see that owning a vehicle made by this corporation is too much of a financial risk. With only 26,000 miles on the odometer, I find myself left with electronic problems that didn’t exist before bringing it in for service at this dealership. This is in addition to multiple cooling system components failures caused by their poorly trained technician. The work was so startlingly incompetent that hoses were coming apart, coolant blowing out, problems with the radio, not to mention and the car repeatedly going into limp home mode after picking it up. This is not a unique experience unfortunately. I’ve taken my Giulia in for service three times. Each time, the car was returned with more problems than it went in for.

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