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Super friendly and professional. Always checking to make... - nikkenangel
Super friendly and professional. Always checking to make sure all your needs are met while waiting for service. Fast, efficient,and smooth service day, Awesome!
Wish I could rate 0 stars. I'm contacting everyone and... - johng1
Wish I could rate 0 stars. I'm contacting everyone and every organization I know and I will stand outside this place iwth a picket sign on the weekends and distribute leaflets until they totally go out of business. I told you clowns I had a big family and that's the only reason I was buying this van and you still screwed me, shame on you all! criminals!
About a year ago I purchased a used 2002 Dodge ram 1500 conversion van. I told them I was concerned about reliability and wanted assurance everything was done to make sure it's safe and I won't be spending tons in repairs. It only had 56,000 miles on it! They showed me a check list, signed by the mechanic which said it had the maintenance done to it etc and I was told the belts and brakes were taken care of. Within the first 6 months of owning it, it started making loud clunking noises in the rear. We had work done on the rear axel at their shop, but even though it was still under warranty we were given the run around, made to wait for long periods of time etc and the first time told there was nothing wrong with it.
Next, electrical problems. my wife was driving with all the kids in the back and it totally went out, no power anywhere and wouldn't turn on. It took a month in the shop to get it fixed. I learn from the manager that they dont have an internal shop, they use a nearby shop. not wanting to get involved himself, he gave me the number to this joker and I went to his shop. nice guy and all, but I ended up needing a new computer which was $1,000 with labor. Keep in mind, it's not like we're a wealthy family or anything and this was a huge expense of time, energy and money, niether of which I was happy to spare! Fast forward through the next 6 months. We got the brakes done ebcause of course shortly after buying the van the front and rear were below 10%. Got the tires done because they sold us the vehicle rear tires that were worn despite telling us "they'd see what they can do" after we buy it. The tv, dvd and vhs players are all BROKEN and don't work anymore and the radio is totally dead! On top of this, it's now in the shop because there are two coolant leaks. One leak is because the wrong sized plug was used by whoever worked on it last. Who knows about the other, I'm supposed to hearing from my mechanic about that. Oh and when I took the van in the second time their Saturn's mechanic, they forgot to put the vents on so now the air does not circulate /no AC throughout the van and they want me to bring it back! when do I ever have time with work two jobs to do that?? We've barely even had the opportunity to enjoy our van because it stays in the shop. It only has 60,000 miles on it and still is a piece of junk with electrical problems. we think it was flooded and somehow resold, which would explain the low price of approximately $12k that it was selling for. too good to be true! AVOID THIS PLACE LIKE THE PLAGUE!
HUGE MISTAKE BUYING FROM THESE PEOPLE STAY AWAY! Ok, so I... - diana70707
HUGE MISTAKE BUYING FROM THESE PEOPLE STAY AWAY! Ok, so I really needed a car, I went in with my parents, they were really nice and all (which is of course what'd you'd expect from a dealer). I had seen the car I wanted online and wanted to go in to look at it with my parents. My parents aren't too good with the English and they had no one who speaks Spanish there, so I was on my own. My dad told them that the transmission on the car sounded funny, but they kept saying that it was normal. It is our right as consumers to have the car looked at by a third party; we didn't know this until after this incident.
Anyway: they were nice until we wanted nothing to do with the car, because we realized that it was falling apart. There were all these things wrong on it. The price was $9,200 on it, after all government and their fees the final price was more than $13,000. After it was paid off it would be more than $16,000. What they told us the interest rate and the payments were going to be was much different than what was on the contract.
We attempted to return the car on the second day of having it, but they said we owned it since the bank had already paid them. Which was a lie we took it back on a Wednesday, the bank hadn't sent them the money until Friday. The bank also approved the loan with no proof of income or anything, which is usually required. They said they would buy it back but only for $5,000 which would have been a huge loss.
Since we had left the car at the dealership, after about two weeks, they decided to take it to my parents’ house. We refused to take it back, so the guys that dropped it off left it out on the street and threw the key at our house. We still refuse to keep the car and it is a great thing we put no money down.
WORST, SCARIEST EXPERIENCE EVER! DO YOURSELF A FAVOR STAY AWAY!!!!!! THEY LIE, and ARE RUDE over the phone.
same problem, less money, and a new problem - Josephtarr
3 solutions offered, 380$ later, and problem still occurs and the tech forgot to plug back in my turn signal and caution flasher lights. Called an employee for help and the manager of the service department on 2 separate days and didnt receive a return phone call.
We bought our new Saturn Ion from Saturn of Temecula in... - krssrs
We bought our new Saturn Ion from Saturn of Temecula in 2007 and were very happy with the whole process. The staff at the dealership treated us as dear friends. Since than we have been taking our Saturn to them for our routine maintenance. Again, the staff is always courteous and professional. Their prices are very reasonable and our car always comes back cleaner than when we brougt it in. We would highly recommend Saturn of Temecula.