302 California Buick Service Centers

Avoid Casa de Cadillac if you value your time, money, and - Michael belchens

Avoid Casa de Cadillac if you value your time, money, and sanity. What should have been a premium buying experience turned into a nightmare due to their abysmal customer service and complete lack of accountability. From the moment I drove off the lot, my car had issues that any reputable dealership would prioritize and resolve. Instead, Casa de Cadillac has given me nothing but excuses, unfulfilled promises, and dismissive attitudes. They seem more interested in covering up their mistakes than fixing them. The service department is not only unhelpful but also rude—they lie about repairs being completed and refuse to acknowledge ongoing problems. It's clear that customer satisfaction is not their priority. For a dealership representing a luxury brand, their standards are shockingly low. Do yourself a favor and take your business elsewhere—Casa de Cadillac is not worth the headache.

Audi Q7 - Bunni77

Decided to go look at the Audi Q7 and see if it was the car we would need for our family. Wow! Love our new car! Syed Ali is a wonderful salesman great working with someone who really loves his job and very personable, knows the Audi cars and took us through the transaction with ease!! Go see him you will not be disappointed. Thanks for all you did to get our new beautiful Q7! We are so happy!!

Inflated Quote, Lack of Transparency, and No - BTeal

Inflated Quote, Lack of Transparency, and No Support Pajouh (used to be Courtesy Chevrolet) provided a $14,579 quote to replace the CVT in my daughter’s 2021 Buick Encore GX, just 4,000 miles past its 60K powertrain warranty. The repair was quoted at over 25 hours of labor for a job GM lists at 8.5 hours flat rate. They included 16 quarts of fluid at $29/quart, when the job requires 10 quarts and GM's retail price is $11.82/quart. The transmission itself was also $1,300 more than what I could buy from multiple GM-authorized parts sellers. The total quote was nearly triple the cost of a well-regarded local transmission shop. I approached this calmly and respectfully, hoping for a reasonable discussion or discount though none was offered. I also later found out the vehicle was flagged as a prior rental, which GM used to deny all goodwill assistance, despite the failure of the transmission which matched a known TSB. We will not be doing business with this dealership, and based on this experience, I will not be buying another GM vehicle.

It may not be the best place to buy an Acura, but it sure... - asantrosyan

It may not be the best place to buy an Acura, but it sure is a very nice service center. <br><br>Work quality, friendliness and pricing are all top notch. The only problem is that you don't get an Acura-branded loaner. But if you call in advance and tell them you're gonna wait until they finish, they will do the job very quickly. Taking in consideration this is an Acura, all I need is a regular oil change, and it usually takes about 30 minutes. I use that time to visit dealerships clustered nearby :)<br><br>P.S. Once they even fixed the rearview mirror I broke under warranty.

Horrible! - Mike Toups

They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!