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This was the first tine I went in to the service... - sschr20862
This was the first tine I went in to the service department for a Chevy Tahoe that I just bought from Jessup. Cory told me that it could take a few hours to replace a part that broke. I agrreed to wait knowing the time frame. I was in the waiting room for not more that 20 minutes. I think they knew that I was cold and did not bring a coat. EVERYONE in the office was so polite and kind. I am really impressed!
Top Reviewed Service Specialists At This Dealership
Went in to have my AC Fixed not knowing what the problem... - Daniel camacho
Went in to have my AC Fixed not knowing what the problem was. Turns out I needed my whole hvac system replaced and my car gave the guys a hassle there was an additional problem but Jesse kept me in the loop as he tried to figure out what it was. Great contact and customer service. Thanks Jesse and the whole team!!
Worked as fast as they could to get the job done. Very... - TASHA.LUNA13
Worked as fast as they could to get the job done. Very nice and customer service was great. Much appreciated thanks again!
Jonathan en el área de servicio me ayudó muy bien en todo... - Beltran
Jonathan en el área de servicio me ayudó muy bien en todo lo que necesite contesto todas mis preguntas y me ofreció buenos descuentos y estoy muy satisfecha con su trabajo
Fernando Chavez did a great Job taking care of us. He... - Lupegomez25
Fernando Chavez did a great Job taking care of us. He greet us and then had us sign the papers. We got our car back sooner then promised.
Zuse did a good job when I disputed the locksmith charge.... - sacrichdan
Zuse did a good job when I disputed the locksmith charge. The Jose who made the first key recommended the guy who fixed my car 🚘
Nicole is awesome. She is a rock star. Always advises of... - Babalou
Nicole is awesome. She is a rock star. Always advises of completion of work and updated status. I highly recommend Toyota Carlsbad to all.
Mataga was fast, friendly, and was very efficient. The... - Stevensperry910
Mataga was fast, friendly, and was very efficient. The service was done in a timely manner with no issues! Very good experience! I was even given a courtesy ride back to work.
Booked a last minute oil change, Ernie Avalos is my... - Cheryl D.
Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus.
Thank you GMC for Ernie.
I’ve called asking for my Service records three times... - CTSboy18
I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!
I moved my truck service from a poor performing Chevrolet... - cg
I moved my truck service from a poor performing Chevrolet dealer to GMC Motor City in 2016. I did so because of the outstanding service I had heard about at Motor City. Since their still doing such a great job, I've made them my preferred service department. Right on Motor City!
The whole staff from front desk people, to the service... - Jcotphoto
The whole staff from front desk people, to the service advisor Aloha, to the mechanics who do such good work are a pleasure to work with. I have used this facility four times and have been very pleased with the customer service and quality of work each time. It’s a pleasure to endorse this facility. I would recommend them to anyone.
Great and friendly service - Rick Gastillo
Came to get my spare key programmed. Initially there were some complications, however, they were able to complete the process quickly. The staff at Moore are phenomenal.
The gal at vehicle check in was very very knowledgeable... - Email_ruthie
The gal at vehicle check in was very very knowledgeable and a pleasure to work with. Each person we enter acted with was friendly
I had to take my vehicle in for major repairs, the... - nevaChevy
I had to take my vehicle in for major repairs, the service advisor was Abe Tovar. The worst SERVICE I have ever encountered. I had to take my vehicle back to get it repaired more than one time, the level of incompetency is overwhelming and ALMOST unbelievable for a dealership.
However talking with the General Manager Mike Hoffman, I can see that he is a leading example of why the service is so poor there, he is unpleasant and unprofessional. Stay away from this Dealership, you will thank me later, and if you get service or repairs done, ask for the parts back and double check with a mechanic to make sure that the work was actually done, they are so dishonest and unprofessional.
I have purchased 3 new cars at North County. The main... - b.jenkins7
I have purchased 3 new cars at North County. The main reason is the service department and Todd, I don't want to take my vehicles anywhere else. I can call Todd and he gets me in right away for general maintenance and makes sure I get everything checked out that it needs depending on my mileage. I don't have to keep track of anything, Todd does it for me. He is easy to talk to and explains everything in a way I understand. I'm the type of person that if I don't feel that I was treated right I won't go back. If I'm spending my money, then I better be happy. I've been going to GMC service center for a long time.
I had the best experience finding my new car, I was... - Rez
I had the best experience finding my new car, I was approached right away , shown around different cars, sales associate Tony was extremely knowledgeable about GMC , made it very easy for me to pick out my new vehicle thank you so much again I really appreciated your help. ✨
Absolutely the best Corvette service in NorCal - DWillys
This dealer has absolutely the best reputation for service in Northern California in the Corvette community. If you track it, daily drive it, or take it out on nice days/weekends only, this is the place to take it for service.
I've been there twice with my 17 C7 Z51 and both times the work was done quickly without any issues. Well worth the drive.
Satisfied Customer Service - Tina M Hernandez
First of all I'd like to Thank Nieves for such Professional Excellent Customer Service,he takes very good care of his customers in Service Department ,and we always leave Satisfied with Our Service..Thank you
Mark Christopher Auto Center