4,462 California CODA Service Centers

Amazing customer service - sirianni007

Just had to write a quick review. I was in Santa Barbara on business and my tire light went on. I stopped by the dealership- unannounced- and though they were busy, Dylan came out and asked what he could do to help me. When I told him, he said, "No problem." He took my keys and did a tire check and added a little air. When he came back, he asked if I wanted the car washed. No charge, just appeared this is the way they handle all their customers on a day to day level. Kudos. This is what customer service is all about. Dylan made me feel like I always wanted to feel when I bought a Mercedes-Benz. That does not happen at every dealership. If you are in Santa Barbara and need automotive help, I would strongly recommend this dealership.

I appreciate their consistent friendly professional... - drjamesnagel

I appreciate their consistent friendly professional service. They bend over backward to make sure my experience at Courtesy is a positive experience. If I need a loaner they make it happen. I'm a loyal customer for life. Thanks, Dylan....

I’ve been doing business with this dealership for over 20 - dr.mfscott0345

I’ve been doing business with this dealership for over 20 years, and if it wasn’t to quality I would have left long time ago.

5 stars for Kym Chu helping us On our G wegon thank you - Lindahuynh5

5 stars for Kym Chu helping us On our G wegon thank you for helping us we will definitely come back again on our next car !

Thank you my adviser Greg for being there for me. - zarubaykoirina

Thank you my adviser Greg for being there for me. Always ready to help and goes above and beyond my needs.

Andre A. - fixitpat333

Andre A. has been so helpful and responsive to all my car issues. He's resolved several recent problems others couldn't resolve, and in a timely manner!!! My hat off to the service team and especially my service agent. Very professional treatment!!!! Thank You, P

We purchased our Mercedes’ at this dealer 2 years ago. - gyoung

We purchased our Mercedes’ at this dealer 2 years ago. Always return for service when needed. Dealer has been great to work with. Service advisor always communicated quickly to our questions and when service would be completed. Highly recommend service and sales staff.

Wonderful group of people…staff is great. - lorimurphy52

Wonderful group of people…staff is great. Polite and friendly as always! Tom is great

Jerry is awesome. He is friendly and helpful and has been... - CC2019

Jerry is awesome. He is friendly and helpful and has been friendly, personable, professional but most importantly made sure any work that has been done, was done correctly and met VW standards.

My cousin wanted to bring her Acura RL in for a new... - stealership

My cousin wanted to bring her Acura RL in for a new radiator. A rock had punctured the original radiator and started a small leak. They wanted to charge me for a new radiator plus installation , but they also wanted to charge her for a coolant flush as well. I was a bit confused that coolant was not included with her radiator installation. This was almost $150 dollars more. I told her to call a few other dealerships to see what they charged. Two other dealerships said there must be a mistake, and that the coolant is included with the installation. She called Mike Harvey Acura back, and Steve insisted that she purcahse the coolant fush in addition to the installation. She ended up taking the car to Hopkins Acura. They only charged her for the new radiator plus installation. Why are they such crooks? This is where the phrase Stealerships came from. They want to take advantage of people do not know any better and who rely on them for their expertise. Honest people purchase their vehicles from Mike Harvey and expect to have all of their maintainance performed there. They make money on both ends, but it is not enough. They have to cheat their way to better profits. I am going to report this shady practice to Honda. I do not recomend this Stealership to anybody. They are very dishonest. Call them up and ask for a brake job and I bet they will also charge for a brake fluid flush. Change your transmission and they will charge you for a trnasmission flush as well. Do not trust them!