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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.5
3,481 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 2,373 service reviews

April 27, 2026

It was an easy and timely experience to get the maintenance done on our vehicle. More

by lukeiott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Apr 27, 2026 -

Mercedes-Benz of Rocklin responded

We’re pleased to hear the maintenance on your Mercedes-Benz was smooth and efficient. Thank you for sharing your experience, and we look forward to assisting you again.

April 26, 2026

Would have given a 5 if not for communication issues. It was an honest mistake, but did significantly affect my experience. The result was excellent, the mechanic video was very helpful, and the recommen More

by GRANTXKELLY
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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April 26, 2026

I like the way they treat you. From the moment you get in, to the service advisor to the very end when they give you the key back. Everyone is very polite and attentive to you need More

by mjayala4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 26, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know how our team treated you during your Mercedes-Benz GLE 350 service. We’re glad the check-in process, interaction with your service advisor, and key return all met your expectations. We look forward to assisting you again with your GLE 350 service needs.

April 26, 2026

Unbelievable! Grand What an addition to MERCEDES! No question insignificant... No question ignored Explicit explanations His demeanor kind... not threatening His k More

by atgmk1
Recommend Dealer
Yes
Employees Worked With
EDUARDO ABUNDIS??
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Apr 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s wonderful to hear that our team addressed every concern and provided clear explanations for your C-Class service. Your kind comments about our attentive approach mean a lot. We look forward to having you back for your next visit.

April 24, 2026

It was simple, straightforward & easy. Wayne explained what my options were and how long it would take to make the repair and it was done on time. More

by LEIGHGUSE
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Apr 25, 2026 -

Mercedes-Benz of Rocklin responded

It’s great the service process was simple and straightforward. Our team was happy to walk you through repair options and the timeframe, and we’re pleased the work on your Mercedes-Benz SL-Class was completed on schedule. Thank you for trusting us.

April 24, 2026

Mercedes-Benz of Rocklin is lucky to have someone like Greg Burnett. His customer service skills. Professionalism and technical knowledge are above average. Thank you for taking care of my needs More

by Chief5631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
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Apr 24, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear our team’s professionalism and technical expertise stood out during your Mercedes-Benz service. Thank you for trusting us with your vehicle care and allowing us to address your needs.

April 23, 2026

Courteous, friendly, professional Courteous, friendly, professional Courteous, friendly, professional Courteous, friendly, professional Courteous, friendly, professional Courteous, friendly, profes More

by classienterprises
Recommend Dealer
Yes
Employees Worked With
Wayne Schmidt
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Apr 23, 2026 -

Mercedes-Benz of Rocklin responded

It’s wonderful to receive your five-star rating. We’re glad our team provided courteous and professional service for your Mercedes-Benz GLE 450 Plug-In Hybrid. We look forward to your next visit.

April 23, 2026

They were fast and had good communication. I appreciated the video from the mechanic and they had my car and serviced and finished in about 6 hours More

by manda0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Apr 23, 2026 -

Mercedes-Benz of Rocklin responded

We appreciate you sharing your experience. We’re glad the video from our mechanic kept you informed and that our team completed your Mercedes-Benz C-Class service in six hours. We look forward to helping you again.

April 23, 2026

My service advisor Teddy was amazing! I felt heard and token care of through patience and kindness. More

by kerrygriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy
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Apr 23, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your positive experience with your Mercedes-Benz GLC 300 service. Thomas and our team appreciate the opportunity to provide patient and attentive care. We look forward to assisting you again.

April 23, 2026

Professional and courteous Very helpful and on time I felt comfortable that all my issues and the service was taken care of More

by sonbolaliabadi
Recommend Dealer
Yes
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Apr 23, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for trusting us with your Mercedes-Benz CLE 300. We’re pleased our team could provide a professional, courteous, and timely service experience that put you at ease.

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