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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.5
3,609 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 2,456 service reviews

September 06, 2026

Disappointed that the work we came in for couldn't be done. Said the sun roof was a $5500 repair and couldn't be closed without it. I went to a local garage and they were able to get it closed. I paid yo More

by tickletroy
Recommend Dealer
No
Employees Worked With
Eduardo
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September 06, 2026

Jason is always great! Ws in and out quickly! Everyone was helpful and professional. Great experience! More

by JASPALSOHAL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
5.0
This rating includes all reviews, with more weight given to recent reviews.
SABOOR NOORZAI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2026 -

Mercedes-Benz of Rocklin responded

Our service team enjoyed helping you get in and out quickly during the service on your Mercedes-Benz GLE 350. Hearing that you found everyone attentive and professional means a lot to our service department.

September 05, 2026

Did a great job on the car for the first service interval. Video inspection was great to see as well More

by geraldgreenwell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason H
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Sep 05, 2026 -

Mercedes-Benz of Rocklin responded

Knowing the first service interval on your AMG CLE 53 met your expectations is rewarding. We’re glad our team could provide a video inspection that let you see every detail. Your kind words and five-star rating mean a great deal to our service department.

September 04, 2026

My service advisor Wayne was able to take a difficult situation and work with different departments to make sure that my service is able to be taken care of covered by what I had paid for in my prepaid p More

by Lisa Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne in service
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Sep 04, 2026 -

Mercedes-Benz of Rocklin responded

Knowing your service advisor could coordinate with multiple departments to ensure your GLB 250 maintenance was covered under your prepaid plan is truly rewarding. Your loyalty since 2012 and kind words about our service department mean a great deal to us, and we look forward to serving you again.

September 03, 2026

Very knowledgeable and helpful. I was kept well informed about the status of my car, and they answered all my questions. More

by TomNewBMW
Recommend Dealer
Yes
Employees Worked With
Eduardo
Print
Sep 03, 2026 -

Mercedes-Benz of Rocklin responded

Your note about staying informed during your C-Class service shows how much we value clear communication. Knowing you found our team knowledgeable and helpful means a lot to our service team.

September 02, 2026

Excellent Service Advisor. He took care of the vehicle, explained everything. It was nice working with himm More

by SHENJ1NTH0MASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Abundis
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Sep 02, 2026 -

Mercedes-Benz of Rocklin responded

Knowing you felt taken care of and well informed means a lot to our service team. We’re pleased we could care for your Mercedes-Benz GLS 580 and provide clear explanations every step of the way.

September 02, 2026

Wayne is always stellar to work with. I am not a car person, but he makes me feel comfortable in understanding how to keep my car running for the long run. More

by adriftc
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Sep 02, 2026 -

Mercedes-Benz of Rocklin responded

Your note about feeling at ease when learning how to maintain your Mercedes-Benz GLC 350e highlights our service department’s focus on clear guidance. Hearing that our explanations help you care for your vehicle long-term means a lot to us.

August 30, 2026

Performed a brief inspection and the requested recall Friendly, they did what needed to be done More

by Enrico.pfueller
Recommend Dealer
Yes
Employees Worked With
Jason Harber
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Sep 02, 2026 -

Mercedes-Benz of Rocklin responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Rocklin!

August 29, 2026

My advisor Wayne is very knowledgeable and diligent, ensuring that I will receive the best service for my vehicle. More

by DENNISFEARLY
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
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Sep 02, 2026 -

Mercedes-Benz of Rocklin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 29, 2026

Easy to set up appointment and they got me in and out in a short time More

by JBWRITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN STAUFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 29, 2026 -

Mercedes-Benz of Rocklin responded

We’re glad scheduling your service appointment was a breeze. Knowing you found the turnaround on your Sprinter 3500 fast means a lot to our team.

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