308 California Hyundai Service Centers

I love this place!! - Serena

EVERY time I come here for preventive maintenance on my car EVERY one here is so helpful, polite and makes coming in enjoyable. I'm in and out within an hour. They bring me back a clean car and I am ready to go. Alec Tafaoga is the service advisor who has helped me always with his positive attitude, With him being the first to deal with is just an asset to your dealership. He's a keeper!! Thanks for your service.

I had the pleasure to work with Alfredo. - Bearsito213

I had the pleasure to work with Alfredo. He was very informative, patient and above all professiona, he made me feel comfortable and I felt no pressure for my decision. Everyone was very helpful and I felt like I was part of the family. Thank you Alfredo..I'm VERY HAPPY WITH MY NEW SONATA!!

My 1st experience was with service, lead to sales then - Stan

My 1st experience was with service, lead to sales then Joe and finally to Sal in finance. This Tucson was either my 8th or 9th Hyundai, I will go back for the next one.

I brought my 2024 Hyundai Ioniq5 to Hyundai of Downtown - jen

I brought my 2024 Hyundai Ioniq5 to Hyundai of Downtown LA (DTLA) for warranty service related to warning signals for the turn signal and lane change assist. What followed was one of the most frustrating and unacceptable service experiences I’ve ever had with any dealership. From the outset, communication was poor. After an initial phone call from the service advisor, I never received any further updates. I had to rely on the Hyundai app to track whether my car was being worked on—and most of the time, it wasn’t. The vehicle sat untouched for days, and I only received an eventual update via email after more than 20 days. Even worse, the car was repeatedly left unlocked overnight while in the dealership’s care. I received multiple alerts from the Hyundai app indicating the vehicle was unsecured after hours, which is completely unacceptable for a new vehicle under warranty. When I picked up the car, it was returned to me dirty and visibly damaged. I immediately noticed multiple scratches and scuff marks that were not present when I dropped it off. A local body shop later confirmed signs of forced entry through the driver’s side door, including paint damage down to the metal. This occurred while the vehicle was in the dealership’s possession. The staff showed no concern and offered no accountability for the condition of the vehicle. I had to request a rental car days into the repair period, and no electric vehicle loaner—comparable to my EV—was ever offered. The dealership also made no effort to wash or return the car in presentable condition, even after holding it for nearly three weeks. On top of the poor service, the condition of the facility itself is subpar. Both the service and sales areas resemble an old used car lot—hardly what one expects from a modern, authorized Hyundai dealership. I am currently working with Hyundai corporate to seek resolution. I strongly caution other Hyundai owners—especially Ioniq5 drivers—before trusting their vehicle to this service department.

WOW what a deal - The Arc

I actually only visited Hyundai of LaQuinta (HLA) just to buy a remote control for my wife's 2004 Hyundai Santa Fe, which had somehow ended up in the dishwasher. My two youngest Grandbabies still refuse to answer after being grilled for hours. Santa will not be kind to them this year. He's actually taking notes. Well the service was so over the top great that I ended up buying a new Hyundai Kona. It's the only one in town, it gets 30mpg, and when I test drove it "it had me ay hello". The staff was very attentive, professional and polite. My Sales Rep Cande Arias actually listened to what I wanted and never once played those annoying little games that some car salesmen play. I met Bobby Galloway the General Manager and knew right away that I would be buying a car. The staff are incredible Randy Yates, Gene Oneill, Ian McHenry, Phred Espinosa, Mark Link, Tim Davis, Julio Corona, David Jones, Judith, and Cande Arias. So do yourselves a favor and go see the guys and gals at Hyundai of La Quinta for a great buying experience.

Helped solve a problem without selling me anything. - Tom S

Service was excellent. They fit me into their schedule and were very helpful in diagnosis and suggesting alternative vendors to fix a problem that they recommended would be too expensive for them to fix with factory replacement parts. Trustworthy and ethical. Much appreciated.

Service Dept - ellenrai

Frank, the service manager, is always friendly, and helpful when we need a oil change or any work done on our vehicle. We enjoy going to have work done on our Hyundai. Kelly Muldoon

They don't call you when your car is ready. - snowboardJ

They don't call you when your car is ready. They waisted my time and the car was with them for a week and no loaners. This place is a joke they should be looking internally on how they treat there customers. They DON'T.

I only give a 5 star because of the service advisor - John.kierepka

I only give a 5 star because of the service advisor Abraham. The service was a horrible experience that no one should go through, but Abraham made it right in the end. The mechanic who initially worked on our car should not be working there, he left parts off the car, parts not put back together correctly, radio not working, driver seatbelt inoperable, grease marks all over the interior. The point is, this shouldn’t happen at a dealership quality service level. Backyard mechanic, yes, these things could be expected. I’m still not sure if I will go back, even though Abraham did have the incident corrected.

I rented a car in Palm Springs, drove to Jim Falk Beverly - grishamglobal

I rented a car in Palm Springs, drove to Jim Falk Beverly Hills and bought a 2 year old pre-owned ES 350 with less that 6,000 mile in perfect condition. However, I had to return the rental car back to Palm Springs so I could drive the new car home. Jim Falk's staff were wonderful and facilitated the return of the rental car in L.A. I was able to drive my '"new" pre-owned car back to the desert. That car is now 9 years old and is still in perfect condition. I have it serviced once a year and will purchase another Lexus when needed. Thank you.

Excellent Service - Norma1984

Service Adv Riley is very nice, great co service along with the rest of the staff Love how clean my car is when I get it back

Horrible work and customer service. Service was done due... - bari

Horrible work and customer service. Service was done due to negligence on Lexus during a routine service. Scratches and dents on car. They sent the car to get repainted in that area. Now the paint is coming off and corroded and they won't take responsibility or fix their error. Absolutely unacceptable! This is not up to par with the Lexus brand or quality. Take your business elsewhere.

I was treated like royalty - Hyundai happy

I've never had as wonderful experience as I had Monday, 12-18-17. Edgar Gonzalez and the other staff for that day were so nice! My 2014 Sonata needed servicing. Here are some perks, not necessarily in order of importance: 1. Free doughnuts, fruit, coffee and hot chocolate to make the wait enjoyable 2. Free oil change 3. Free car wash inside and out 4. Etc.! And they had me driving home in a timely manner! I would definitely recommend Ladin Hyundai Service!

A very busy service department. - Cam Smith

A very busy service department. All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, when my car would be ready and how much the service would cost. A great team of service advisors!

Will not recommend until new dealership improves their - Lydia Ojeda-Alvarez

Will not recommend until new dealership improves their new employee training of customer service and management skills.